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- Tasks: Support the radiology department with clerical tasks and patient assistance.
- Company: Join a hospital dedicated to improving patient care and satisfaction.
- Benefits: Enjoy flexible per diem hours and gain valuable experience in healthcare.
- Why this job: Make a real impact on patient experiences while working in a supportive environment.
- Qualifications: High school diploma required; previous admin experience in healthcare preferred.
- Other info: No on-call duties; may require travel to other units.
Contributes to the Hospital’s mission by providing clerical support to the radiology department, maintaining accurate and timely electronic medical records, greeting and assisting patients and their families, and performing administrative duties to support the department. This role impacts patient care and satisfaction by fielding requests, ensuring efficient patient throughput, and acting as a central resource for medical records.
Qualifications
- Education: Required: High School Diploma or equivalent
- Experience: Preferred: At least one year in an administrative support role in a patient care setting
- Skills/Knowledge: Basic computer skills, effective communication in English, excellent customer service
Licenses and Certifications
N/A
Other Requirements
On-call: No
Schedule: Holiday rotation
Travel: May be deployed to other units as needed
Reporting Relationships
Reports to Support Services Supervisor and/or Lead Radiology Associate. Not responsible for supervising others.
Job Functions
- Provide administrative support to improve patient satisfaction and department operations
- Greet and assist patients and visitors, answer questions, direct individuals, and provide directions
- Answer phones, process orders, copy/fax paperwork, and handle general inquiries
- Confirm patient appointments, provide exam instructions, and verify schedules
- Assist with patient comfort and coordinate transportation as needed
- Monitor software for results, process and document accordingly
- Manage imaging studies, including exporting and uploading to PACS
- Provide telephone coverage and perform data entry
Physical and Mental Requirements
Must have physical and mental ability to perform duties with WE CARE behaviors. Vaccination against influenza and COVID-19 is required.
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Radiology Associate - Per Diem employer: Winchester Hospital
Contact Detail:
Winchester Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Radiology Associate - Per Diem
✨Tip Number 1
Familiarise yourself with the specific software and systems used in radiology departments, such as PACS. Being able to demonstrate your knowledge of these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in patient care settings, even if it was in a different role. Emphasising your understanding of patient needs and how to provide excellent customer service will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss scenarios where you've successfully managed multiple tasks or handled difficult situations. This role requires effective communication and multitasking, so showcasing your problem-solving skills can be beneficial.
✨Tip Number 4
Research StudySmarter's values and mission, particularly around patient care and satisfaction. Aligning your personal values with ours during the interview can demonstrate your commitment to our goals and culture.
We think you need these skills to ace Radiology Associate - Per Diem
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Radiology Associate position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: If you have experience in administrative support within a patient care setting, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your skills can contribute to improving patient satisfaction and department operations.
Showcase Communication Skills: Effective communication is key in this role. In your application, provide examples of how you've successfully communicated with patients and colleagues in previous positions. This could include handling inquiries or providing directions.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a clerical support role.
How to prepare for a job interview at Winchester Hospital
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Radiology Associate. Familiarise yourself with clerical support tasks, patient interaction, and how to manage electronic medical records. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position involves a lot of patient interaction, be prepared to discuss your previous experience in customer service. Share specific examples of how you've handled difficult situations or improved patient satisfaction in past roles.
✨Demonstrate Effective Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex information to patients, so showing that you can communicate effectively will be crucial.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the organisation. Ask about the team dynamics, the tools they use for managing medical records, or how they measure patient satisfaction. This not only helps you gauge if the job is right for you but also demonstrates your proactive attitude.
