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- Tasks: Support vulnerable residents to maintain stable housing and prevent homelessness.
- Company: Winchester City Council, dedicated to making a real difference in the community.
- Benefits: Generous annual leave, health cash plan, free parking, and discounts at major brands.
- Why this job: Make a visible impact on people's lives and help them rebuild for a better future.
- Qualifications: Empathy, problem-solving skills, and a proactive attitude are essential.
- Other info: Dynamic role with opportunities for professional development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about making a real difference to the lives of vulnerable people? Do you thrive in a fast paced, reactive environment where no two days are the same? Winchester City Council is seeking a dynamic, motivated and proactive Resettlement Officer to join our Strategic Housing Resettlement Team.
Overview
As a Resettlement Officer, you will play a vital role in supporting some of the district’s most vulnerable residents, those with complex needs who are at high risk of homelessness, rough sleeping or tenancy breakdown.
Responsibilities
- Empower individuals to sustain accommodation when moving on from homelessness or crisis situations
- Deliver personalised support plans that enable residents to maintain safe and stable housing
- Work creatively and assertively to prevent homelessness
- Build trusted relationships and work collaboratively with clients, colleagues, partner agencies, support providers and landlords
- Be confident in lone working on your own initiative, as well as being part of a wider team
- Respond quickly and effectively to urgent situations, ensuring individuals get the help they need
- Advocate for clients to remove barriers that impact their ability to thrive in secure accommodation
This is a role where your actions have visible impact, helping people rebuild their lives and achieve long term stability.
What we are looking for
- Reactive and dynamic - able to think on your feet and adapt to emerging challenges
- Motivated and resilient - committed to supporting clients with complex needs, even when the work is demanding
- Empathetic and confident - able to adopt a person centred, non judgemental approach when working with individuals with diverse needs and backgrounds
- Solution focused - skilled at problem solving, negotiating and navigating multi agency environments
- Organised and proactive - able to manage time effectively, prioritise workload and adapt to changing demands
- Digitally confident - able to navigate case management systems and record information accurately, including effective use of Excel, Microsoft Teams and Outlook
Experience in housing, homelessness prevention, safeguarding or support work is beneficial, but we welcome applications from individuals with transferable skills and the right mindset.
Vetting and requirements
- This post is subject to a DBS check
- A full clean driving licence is required for this role
Benefits
- Employer paid health cash plan
- Salary sacrifice scheme for cars and bikes
- 26 days annual leave per year rising to 33 days - dependent on length of service
- 13 days additional flexi leave per year (subject to operational requirements)
- Option to buy up to 5 days additional annual leave
- Free parking (during work hours) at any Winchester Park and Ride
- Membership to the Local Government Pension Scheme
- Discounts at a range of major high street brands and the two leisure centres in the district
- Season Ticket loans
- Excellent working environment
- Support for continuous professional development
If you would like to discuss the role further, please contact the Senior Resettlement Officer, Jennifer Goodson on 01962 848 401 or via email at jgoodson@winchester.gov.uk.
Resettlement Officer in Winchester employer: Winchester City Council
Contact Detail:
Winchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement Officer in Winchester
✨Tip Number 1
Get to know the organisation! Research Winchester City Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to working with vulnerable individuals. We want you to feel confident and ready to showcase your skills and experiences!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the role and the team culture, which can give you an edge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Winchester City Council.
We think you need these skills to ace Resettlement Officer in Winchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping vulnerable people shine through. We want to see that you genuinely care about making a difference in their lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Resettlement Officer. We’re looking for dynamic and proactive individuals, so don’t be shy about showcasing your adaptability and problem-solving abilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for the team!
Apply Online: Don’t forget to apply through Winchester City Council's website! It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it shows you’re serious about the opportunity!
How to prepare for a job interview at Winchester City Council
✨Know Your Stuff
Make sure you understand the role of a Resettlement Officer inside out. Familiarise yourself with the responsibilities and challenges mentioned in the job description, especially around supporting vulnerable individuals and preventing homelessness. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Empathy
During the interview, be prepared to discuss how you would approach working with clients who have complex needs. Share examples from your past experiences where you've demonstrated empathy and a non-judgemental attitude. This is crucial for building trust with clients and showing that you can handle sensitive situations.
✨Demonstrate Problem-Solving Skills
Think of specific scenarios where you've had to think on your feet or navigate challenging situations. Be ready to explain how you approached these problems and what solutions you implemented. Highlighting your ability to work creatively and assertively will resonate well with the interviewers.
✨Be Digitally Savvy
Since the role requires navigating case management systems and using tools like Excel and Microsoft Teams, brush up on your digital skills. You might be asked about your experience with these tools, so be ready to discuss how you've used them effectively in previous roles or how you plan to adapt quickly if you're not familiar with them.