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- Tasks: Lead vital income services for 5,000 homes and ensure top-notch customer service.
- Company: Local government body in Winchester focused on community growth.
- Benefits: 26 days annual leave, health benefits, and professional development opportunities.
- Other info: Flexible hours with excellent growth potential.
- Why this job: Make a real difference in communities while advancing your career.
- Qualifications: Experience in income management and strong customer service skills.
The predicted salary is between 40000 - 50000 £ per year.
A local government body in Winchester is seeking an experienced Income Manager to lead the delivery of vital services across 5,000 homes. The ideal candidate will manage HRA income, compliance, and risk mitigation while ensuring a high standard of customer service. With a focus on enabling communities to thrive, the role offers 26 days of annual leave, access to health benefits, and opportunities for professional development.
HRA Income Services Lead – Flexible Hours & Growth in Winchester employer: Winchester City Council
Contact Detail:
Winchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HRA Income Services Lead – Flexible Hours & Growth in Winchester
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector or those who work in income services. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching the local community and the specific challenges they face. Show us that you’re not just about numbers but genuinely care about enabling communities to thrive.
✨Tip Number 3
Practice your responses to common interview questions, especially around compliance and risk mitigation. We want to see that you can handle the tough stuff while keeping customer service at the forefront.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace HRA Income Services Lead – Flexible Hours & Growth in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income management and customer service. We want to see how your skills align with the role of HRA Income Services Lead, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enabling communities to thrive and how your background makes you the perfect fit for this role. Keep it engaging and personal!
Showcase Compliance Knowledge: Since compliance and risk mitigation are key parts of the job, make sure to mention any relevant experience or training you have in these areas. We’re looking for someone who can confidently manage these aspects!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at Winchester City Council
✨Know Your Numbers
As an Income Manager, you'll need to demonstrate your understanding of HRA income management. Brush up on key metrics and compliance standards relevant to the role. Be ready to discuss how you've successfully managed income streams in previous positions.
✨Showcase Customer Service Skills
This role emphasises high standards of customer service. Prepare examples of how you've handled customer inquiries or complaints effectively. Highlight any initiatives you've led that improved service delivery in your past roles.
✨Demonstrate Risk Mitigation Strategies
Be prepared to talk about your experience with risk management. Think of specific instances where you identified potential risks and implemented strategies to mitigate them. This will show your proactive approach to ensuring compliance and safeguarding income.
✨Align with Community Goals
The local government body is focused on enabling communities to thrive. Research their current initiatives and be ready to discuss how your vision aligns with theirs. Show your passion for community development and how you can contribute to their goals.