At a Glance
- Tasks: Investigate and manage anti-social behaviour cases to improve community safety.
- Company: Join Winchester City Council's expanding Anti-Social Behaviour Team.
- Benefits: 26 days annual leave, health cash plan, and discounts at major brands.
- Other info: Flexible hybrid role with excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in managing anti-social behaviour cases and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Contract type
Permanent Contract / Full Time (37 hours per week)
Housing Services in Winchester City Council is going through an exciting period of change and development and, as part of this growth, we are expanding our Anti-Social Behaviour Team with an additional ASB Officer post.
This is a newly created role reflecting the Council's continued investment in tackling anti-social behaviour and supporting our communities.
This specialist role will work across the Winchester district, supporting Winchester City Council tenants and communities to tackle anti-social behaviour and improve neighbourhood safety across our housing stock.
The successful candidate will manage a varied and often complex caseload of anti-social behaviour, domestic abuse and tenancy enforcement cases, working closely with residents, Housing Officers and partner agencies to support victims, manage risk and take proportionate enforcement action where required.
This is a varied and rewarding role where no two days are the same.
You will work with residents, colleagues and partner agencies to tackle anti-social behaviour, support victims and improve neighbourhood safety across the Winchester district.
The role will involve
- Investigating reports of anti-social behaviour, nuisance, domestic abuse and tenancy breaches.
- Managing complex and high-risk cases from initial report through to resolution.
- Working in partnership with internal teams including Housing Officers, Tenancy Sustainment, Community Safety and Neighbourhood Services, as well as external partners such as Hampshire Police, Adult and Children's Services, Mental Health Services and support agencies.
- Using a range of tools and powers including Acceptable Behaviour Agreements, Community Protection Warnings and Notices, injunctions, possession proceedings and closure powers.
- Preparing witness statements, case files and court documentation and working closely with the Council's Legal Team.
- Representing the Council at court hearings and providing evidence in support of enforcement action where required.
- Supporting victims and witnesses and ensuring a victim-centred approach throughout case management.
- Identifying safeguarding concerns and making appropriate referrals to partner agencies.
- Providing specialist advice, guidance and support to Housing Officers in relation to anti-social behaviour, domestic abuse, tenancy enforcement and safeguarding matters.
- Supporting Housing Officers with evidence gathering, case progression and the use of enforcement tools where required.
- Contributing to the wider work of creating safer and stronger communities across the Winchester district
We are looking for someone who has
- Proven experience of investigating and managing anti-social behaviour cases.
- Excellent communication and investigative skills.
- Experience of evidence gathering and case building.
- Experience of working with victims, perpetrators and partner agencies to resolve complex cases.
- An understanding of risk management, safeguarding and victim support.
- The ability to work independently, make balanced decisions and manage competing priorities within a fast-paced environment.
- Professional curiosity, sound judgement and the confidence to ask the necessary questions.
Whilst experience of working within a housing environment would be advantageous, proven experience in anti-social behaviour case management is essential.
Housing processes and procedures can be learned, however, the successful candidate will need to demonstrate strong investigative skills, professional curiosity and confidence in having the necessary conversations to fully understand and manage complex and sensitive cases.
This is a flexible hybrid role, with a 50/50 split between office and home working, alongside regular travel across the Winchester district to meet with residents, partner agencies and attend court hearings and external meetings as required.
This is an exciting opportunity to join a growing and supportive team and play a key role in protecting communities and improving the quality of life for Winchester City Council residents.
The post is entitled to an Essential Car User payment and will be subject to a DBS check. Please read the job description for more details on this role.
Why Join Us
We offer an excellent package of benefits including
- Employer paid health cash plan
- Salary sacrifice scheme for cars and bikes
- 26 days annual leave per year rising to 33 days - dependent on length of service
- 13 days additional flexi leave per year (subject to operational requirements)
- Option to buy up to 5 days additional annual leave
- Membership to the Local Government Pension Scheme
- Discounts at a range of major high street brands and the two leisure centres in the district
- Season Ticket loans
- Excellent working environment
- Support for continuous professional development
For an informal conversation about the role, please contact Jo Elliott jelliott@winchester. go. uk
#J-18808-Ljbffr
Anti-Social Behaviour Officer in Winchester employer: Winchester City Council
Winchester City Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With a commitment to fostering growth through training and mentorship, this role provides the opportunity to make a meaningful impact on community safety while enjoying the benefits of working in a vibrant city known for its rich history and beautiful surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Anti-Social Behaviour Officer in Winchester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Winchester City Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Winchester City Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Winchester City Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Winchester City Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Anti-Social Behaviour Officer in Winchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Winchester City Council:Before hitting send, make sure to tailor your application specifically to Winchester City Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Winchester City Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
