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- Tasks: Support vulnerable residents to maintain stable housing and prevent homelessness.
- Company: Join a compassionate team dedicated to making a real difference in people's lives.
- Benefits: Enjoy generous leave, health plans, discounts, and professional development opportunities.
- Why this job: Make a visible impact by helping individuals rebuild their lives and achieve stability.
- Qualifications: Passion for supporting vulnerable people; experience in housing or support work is a plus.
- Other info: Dynamic role with a focus on empathy, problem-solving, and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
As a Resettlement Officer, you will play a vital role in supporting some of the district's most vulnerable residents, those with complex needs who are at high risk of homelessness, rough sleeping or tenancy breakdown.
Responsibilities
- Empower individuals to sustain accommodation when moving on from homelessness or crisis situations.
- Deliver personalised support plans that enable residents to maintain safe and stable housing.
- Work creatively and assertively to prevent homelessness.
- Build trusted relationships and work collaboratively with clients, colleagues, partner agencies, support providers and landlords.
- Be confident in lone working on your own initiative, as well as being part of a wider team.
- Respond quickly and effectively to urgent situations, ensuring individuals get the help they need.
- Advocate for clients to remove barriers that impact their ability to thrive in secure accommodation.
This is a role where your actions have visible impact, helping people rebuild their lives and achieve long term stability.
Requirements / Skills
- Are you passionate about making a real difference to the lives of vulnerable people?
- Do you thrive in a fast paced, reactive environment where no two days are the same?
- Reactive and dynamic — able to think on your feet and adapt to emerging challenges.
- Motivated and resilient — committed to supporting clients with complex needs, even when the work is demanding.
- Empathetic and confident — able to adopt a person centred, non-judgemental approach when working with individuals with diverse needs and backgrounds.
- Solution focused — skilled at problem solving, negotiating and navigating multi-agency environments.
- Organised and proactive — able to manage time effectively, prioritise workload and adapt to changing demands.
- Digitally confident — able to navigate case management systems and record information accurately, including effective use of Excel, Microsoft Teams and Outlook.
Experience
Experience in housing, homelessness prevention, safeguarding or support work is beneficial, but we welcome applications from individuals with transferable skills and the right mindset.
Vetting Requirements
This post is subject to a DBS check. A full clean driving licence is required for this role.
Benefits
- Employer paid health cash plan.
- Salary sacrifice scheme for cars and bikes.
- 26 days annual leave per year rising to 33 days - dependent on length of service.
- 13 days additional flexi leave per year (subject to operational requirements).
- Option to buy up to 5 days additional annual leave.
- Free parking (during work hours) at any Winchester Park and Ride.
- Membership to the Local Government Pension Scheme.
- Discounts at a range of major high street brands and the two leisure centres in the district.
- Season Ticket loans.
- Excellent working environment.
- Support for continuous professional development.
Resettlement Officer employer: Winchester City Council
Contact Detail:
Winchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or workshops where you can meet potential colleagues or partners. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers, share your experiences and why you care about helping vulnerable individuals. Your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Be ready for situational questions! Prepare examples of how you've handled challenging situations in the past. Think about times when you’ve had to think on your feet or advocate for someone in need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of our team and making a difference in the community.
We think you need these skills to ace Resettlement Officer
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for making a difference in the lives of vulnerable people. Share personal experiences or motivations that drive you to support those at risk of homelessness.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of a Resettlement Officer. Use keywords from the job description to catch our eye!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your application is easy to read. This helps us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Winchester City Council
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Resettlement Officer. Understand the challenges faced by vulnerable residents and think about how you can empower them. Be ready to discuss your approach to building trusted relationships and delivering personalised support plans.
✨Showcase Your Empathy
This role requires a non-judgemental, person-centred approach. Prepare examples from your past experiences where you've demonstrated empathy and understanding towards individuals with complex needs. Highlight how you’ve successfully navigated sensitive situations.
✨Be Solution-Focused
Think of specific instances where you’ve solved problems or advocated for clients. The interviewers will want to see your ability to think on your feet and adapt to changing demands, so come armed with examples that showcase your problem-solving skills.
✨Get Tech-Savvy
Since the role involves using digital tools like case management systems and Excel, brush up on your tech skills. Be prepared to discuss your experience with these tools and how you can leverage them to manage your workload effectively.