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- Tasks: Join our team as a Home Delivery Assistant, ensuring top-notch customer service and timely deliveries.
- Company: Wincanton is a leading logistics company focused on delivering exceptional service and career growth.
- Benefits: Enjoy competitive pay, full uniform, discounts, and a supportive work environment with training opportunities.
- Why this job: This role offers hands-on experience, a chance to learn, and the opportunity to make customers happy.
- Qualifications: A positive attitude, good timekeeping, and physical fitness are essential; home delivery experience is a plus.
- Other info: Flexible shifts from Tuesday to Saturday, with overtime available for extra earnings.
The predicted salary is between 8000 - 12000 £ per month.
Wincanton Northampton, England, United Kingdom
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Wincanton Northampton, England, United Kingdom
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Recruiting New Apprentices
Wickes Northampton – Home Delivery Porter to Driver
We are looking for a Customer Service Home Delivery Assistant to join our team in Northampton on Kitchens & Bathrooms contract, who will be interested in joining our Apprenticeship Program. Working as a two person crew we are looking for people who have the passion to deliver excellent Customer Service.
Job Description
Recruiting New Apprentices
Wickes Northampton – Home Delivery Porter to Driver
We are looking for a Customer Service Home Delivery Assistant to join our team in Northampton on Kitchens & Bathrooms contract, who will be interested in joining our Apprenticeship Program. Working as a two person crew we are looking for people who have the passion to deliver excellent Customer Service.
This role is key to the success of our business and you will represent our business to the customer on a daily basis. You will be responsible for delivering exceptional levels of customer service and ensuring the customer receives their deliveries in excellent condition, on time – every time.
Earn while you learn with hands-on training and secure a long-term career in logistics!
- Porter £28571 per annum plus compliance bonus £1300 per annum (A standard Category B driving licence requires)
- Van Driver £32754 per annum plus compliance bonus £1300 per annum
- HGV Driver C2 £39004 per annum plus yearly bonuses of £1300 per annum
- Overtime available – For hours worked over 45 hours
- Shift Pattern: Tuesday to Saturday
- Start time: between 05:00 – 06:00
- Contracted to 45 hours per week
- Extensive and comprehensive induction programme
Key Responsibilities
- Ensure first class customer service is experienced at all times
- Provide a professional delivery service to meet and exceed expectations of our customers
- Ensure all documentation is completed accurately at the end of each journey
- Operate in a safe, responsible and courteous manner always, and in accordance with company policy & procedures
- Complete all paperwork in line with procedures
Experience And Qualifications
- Excellent customer service is essential to the role
- Have a positive, flexible attitude to work
- Good timekeeper, with the ability to work unsupervised
- Home delivery experience is desirable
- Be flexible in relation to shifts and duties
Due to the nature of the work heavy lifting is required. It is therefore imperative that the successful applicant be physically fit.
We really value our people and offer a friendly working environment, a focus on developing your skills and a competitive salary. Benefits include full uniform, a work mobile phone, safety equipment, driver referral scheme, access to a company pension scheme with employer contributions, our ‘Extra Mile’ recognition scheme and iSmile employee benefits platform offering you 1000s of discounts in retail stores, restaurants, days out and more. These are just some of the reasons which make Wincanton a great place to work!
If you feel that you have what it takes to support Wincanton in delivering the best service, we would love to hear from you
Seniority level
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Seniority level
Internship
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Transportation, Logistics, Supply Chain and Storage
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Wickes Northampton Porter to Driver employer: Wincanton
Contact Detail:
Wincanton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wickes Northampton Porter to Driver
✨Tip Number 1
Familiarise yourself with the local area of Northampton. Knowing the streets and key locations can help you navigate efficiently during deliveries, which is a crucial part of the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's through networking or casual conversations, showing your passion for excellent service can set you apart.
✨Tip Number 3
Be prepared to discuss your physical fitness and ability to handle heavy lifting. This is an important aspect of the job, so having examples ready can show you're up for the challenge.
✨Tip Number 4
Research Wincanton's values and mission. Understanding their focus on customer service and employee development can help you align your answers during the interview and demonstrate your fit for the company culture.
We think you need these skills to ace Wickes Northampton Porter to Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Wickes Northampton Porter to Driver position. Tailor your application to highlight relevant experience in customer service and delivery.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer service or delivery. Mention specific examples where you provided excellent service or handled deliveries efficiently.
Showcase Your Skills: Make sure to include skills that are essential for this role, such as good timekeeping, physical fitness for heavy lifting, and a positive attitude. Use bullet points to make these stand out in your application.
Craft a Strong Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Explain why you want to join Wincanton and how you can contribute to their commitment to excellent customer service.
How to prepare for a job interview at Wincanton
✨Show Your Customer Service Skills
Since this role heavily focuses on customer service, be prepared to share examples of how you've provided excellent service in the past. Highlight any experiences where you went above and beyond for a customer.
✨Demonstrate Physical Fitness
Given that heavy lifting is part of the job, it’s important to convey your physical fitness. You might want to mention any relevant experience or activities that showcase your ability to handle physical tasks.
✨Be Punctual and Flexible
The job requires good timekeeping and flexibility with shifts. During the interview, express your willingness to adapt to different schedules and demonstrate your reliability by discussing your punctuality in previous roles.
✨Prepare for Safety Protocols
Safety is crucial in delivery roles. Familiarise yourself with basic safety protocols and be ready to discuss how you would ensure safe operations while on the job. This shows that you take responsibility seriously.