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- Tasks: Lead a night team in a busy warehouse, ensuring smooth operations and customer satisfaction.
- Company: Wincanton is a leading logistics provider committed to safety and employee development.
- Benefits: Enjoy generous holidays, a pension scheme, and perks like onsite parking and discounts.
- Why this job: Join a supportive culture that values your growth and offers career progression opportunities.
- Qualifications: Experience in team leadership and customer service is essential; retail background is a plus.
- Other info: Work hours are 10pm to 6am, Monday to Friday, in a dynamic environment.
The predicted salary is between 32400 - 45600 £ per year.
Wincanton is recruiting for a Warehouse Team Leader (nights) for our site in Bellshill in Scotland. In this role you will be responsible for the warehouse operation of key customers.
The hours of work are 10pm - 6am Monday to Friday.
How will you contribute?
- Delegation of daily operational tasks, ensuring workloads are processed efficiently and labour resource utilised effectively.
- Liaising with customers to ensure that all KPIs are exceeded and business demands are fulfilled.
- Liaising with suppliers for inbound and outbound deliveries.
- Ensure all work meets with the customer’s specification, the production plan, and the required quality standard.
- Ensure one-to-one communication with the customer is maintained in a timely and professional manner, to ensure that customer priorities are discussed, agreed, and achieved through daily workload planning.
- Recording and reporting of daily/weekly KPIs/Hours/Overtime, as required.
- Maintain good housekeeping practices throughout the working areas.
- Ensure that all new team members undergo a full induction and training process.
What will you bring?
- Proactive and driven - a hands-on professional who has experience of leading a team within a demanding environment.
- Experience of managing a start-up would be an advantage.
- Conscientious with good attention to detail.
- Excellent people and customer service skills – these roles have a large customer focus, so an ability to be sensitive to customer needs whilst maintaining a professional approach is essential. Also having the skill to lead and motivate the team to achieve KPIs.
- Flexibility to meet operational requirements.
- Prior experience of the retail industry would be an advantage.
- Organised with the ability to prioritise workloads.
What do we offer?
In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.
Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Be a part of our values; We’re Thoughtful, We’re Aiming High and We’re Prepared.
Our Commitment
We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.
Find out more: Wincanton champions a diverse workforce.
Warehouse Team Leader employer: Wincanton
Contact Detail:
Wincanton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Team Leader
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to warehouse operations. Understanding these metrics will help you demonstrate your ability to meet and exceed customer expectations during interviews.
✨Tip Number 2
Highlight any previous experience you have in leading teams, especially in a fast-paced environment. Be ready to share specific examples of how you motivated your team to achieve targets and improve efficiency.
✨Tip Number 3
Prepare to discuss your approach to customer service. Since this role has a strong customer focus, think about how you've successfully managed customer relationships and resolved issues in the past.
✨Tip Number 4
Showcase your organisational skills by discussing how you prioritise workloads and manage time effectively. Being able to articulate your strategies for maintaining productivity will set you apart from other candidates.
We think you need these skills to ace Warehouse Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations and team leadership. Use specific examples that demonstrate your ability to manage tasks, lead a team, and meet KPIs.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Warehouse Team Leader position at Wincanton. Mention how your proactive approach and attention to detail align with their values and operational needs.
Highlight Customer Service Skills: Since the role has a large customer focus, emphasise your excellent people skills and any previous experience in customer service. Provide examples of how you've successfully met customer needs in past roles.
Showcase Flexibility and Organisation: Demonstrate your ability to adapt to changing operational requirements and prioritise workloads effectively. Include examples from your past work where you successfully managed multiple tasks under pressure.
How to prepare for a job interview at Wincanton
✨Show Your Leadership Skills
As a Warehouse Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share specific examples of how you've successfully managed a team in the past, especially in high-pressure situations.
✨Understand the KPIs
Familiarise yourself with key performance indicators relevant to warehouse operations. During the interview, discuss how you have previously met or exceeded KPIs and how you plan to ensure these are achieved in this role.
✨Emphasise Customer Focus
Since the role involves liaising with customers, highlight your customer service skills. Share experiences where you effectively communicated with clients to meet their needs and how you maintained professionalism under pressure.
✨Prepare for Operational Scenarios
Expect questions about how you would handle specific operational challenges. Think through scenarios related to workload management, team training, and quality control, and be ready to discuss your approach to solving these issues.