At a Glance
- Tasks: Lead a team in a fast-paced warehouse, ensuring safety and high-quality service.
- Company: Join Wincanton, a leader in logistics and supply chain solutions, committed to people development.
- Benefits: Enjoy opportunities for professional growth, coaching, and access to cutting-edge technology.
- Why this job: Make a real impact by leading a team and enhancing customer satisfaction every day.
- Qualifications: Proven leadership experience in warehouse management and strong communication skills required.
- Other info: Permanent afternoon shift, with flexible working days including weekends.
The predicted salary is between 36000 - 60000 £ per year.
Warehouse First Line Manager – Afternoon Shift
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Warehouse First Line Manager – Afternoon Shift
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Job Description
This is a challenging operational role and represents a great opportunity for individuals who wish to build on a career in operational Management. The role will require you to lead a safety-first culture, manage the day-to-day Warehouse operations efficiently and effectively to ensure the delivery of a high quality service to the customer. You will lead an allocated team of Warehouse Colleagues through actively demonstrating the behaviour and engagement standards required to make our customers business better every day.
Job Description
This is a challenging operational role and represents a great opportunity for individuals who wish to build on a career in operational Management. The role will require you to lead a safety-first culture, manage the day-to-day Warehouse operations efficiently and effectively to ensure the delivery of a high quality service to the customer. You will lead an allocated team of Warehouse Colleagues through actively demonstrating the behaviour and engagement standards required to make our customers business better every day.
The role is based at our Waitrose CFC in Greenford where we operate the home delivery service on behalf of Waitrose
Customer service and satisfaction for our Waitrose home delivery customers is key and you will lead your team to deliver and embed this daily.
People leadership and behaviours aligned to the Wincanton Mission, Vision and Values are vital in this role. We are not looking for good operators, what will make you stand out is proven leadership skills and a clear demonstration that you understand and can demonstrate leadership and engagement to a team of colleagues.
You will lead your team through their daily areas of responsibility to ensure the depot achieves contractual KPI’s; you will also manage all warehouse activities to ensure relevant safety, people, productivity, quality and financial performance indicators are met to ensure a high quality and efficient service is provided both internally and externally.
The Role
To lead and deliver a safety-first culture within the team using the appropriate Safety and near miss processes.
To lead your team to achieve and exceed all performance objectives.
Effective planning of resources to achieve and exceed KPI’s (cost, quality, service).
To deliver a flexible multi skilled team that is achieving the highest levels of customer satisfaction.
Analyse performance and using problem solving techniques to plan and action performance improvements.
Liaise with internal / external customer, colleagues and other third parties to deliver and exceed customer expectations.
Deliver effective communication to your team and conduct regular individual reviews and where necessary agree a performance improvement plan.
Where necessary, conduct disciplinary and grievance meetings ensuring adherence to company disciplinary and grievance policies.
The Person
Proven experience in leading a team of colleagues in a fast paced warehouse management role within FMCG
Sound planning and people management skills
Experience of managing disciplinary and grievance procedures
Knowledge of warehouse management systems
Ability to engage and communicate at all levels
Flexible approach, able to embrace change and accept responsibility
Ability to analyse data and make recommendations and action them
Customer focused and able to deliver and exceed customer expectations
Passionate, committed and driven
Ability to respond positively to changing demands.
The role will work a permanent 14:00 – 22:00 shift , any 5 days from 7 days including Saturdays and Sundays.
Our Commitment
Our people are our most important asset and as such we are continuously expanding our capability programs to provide you with opportunities to build and extend your professional, functional, and management skills. Your development through coaching is our priority. Continuous learning takes place through a broad variety of opportunities and types of engagements. Access to the latest technological innovations in the logistics and supply chain industry, as well as Wincanton’s deep knowledge and expertise in our field, constitute a superb platform for your professional development.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Transportation, Logistics, Supply Chain and Storage
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Warehouse First Line Manager - Afternoon Shift employer: Wincanton
Contact Detail:
Wincanton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse First Line Manager - Afternoon Shift
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to warehouse operations. Understanding these metrics will help you demonstrate your ability to lead a team towards achieving and exceeding these targets during interviews.
✨Tip Number 2
Showcase your leadership experience by preparing specific examples of how you've successfully managed teams in fast-paced environments. Highlight any instances where you improved team performance or customer satisfaction.
✨Tip Number 3
Research Wincanton's mission, vision, and values thoroughly. Be ready to discuss how your personal values align with theirs and how you can contribute to fostering a safety-first culture within the team.
✨Tip Number 4
Prepare to discuss your problem-solving skills by thinking of examples where you've analysed data to make informed decisions. This will show your potential employer that you can effectively manage warehouse activities and drive performance improvements.
We think you need these skills to ace Warehouse First Line Manager - Afternoon Shift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in warehouse management, particularly in fast-paced environments. Use specific examples that demonstrate your ability to meet KPIs and manage teams effectively.
Craft a Strong Cover Letter: In your cover letter, emphasise your commitment to a safety-first culture and your experience in managing performance objectives. Mention how your values align with the company's mission and vision.
Showcase Problem-Solving Skills: Provide examples in your application of how you've used problem-solving techniques to improve performance in previous roles. This will demonstrate your analytical skills and ability to drive improvements.
Highlight Customer Focus: Make sure to include instances where you have exceeded customer expectations in your previous roles. This is crucial for the position, so showing your customer-centric approach will set you apart.
How to prepare for a job interview at Wincanton
✨Demonstrate Leadership Skills
Make sure to highlight your proven leadership experience during the interview. Share specific examples of how you've successfully led a team in a fast-paced environment, focusing on how you engaged and motivated your colleagues to achieve performance objectives.
✨Showcase Safety Awareness
Since this role emphasises a safety-first culture, be prepared to discuss your understanding of safety protocols and how you've implemented them in previous roles. Mention any relevant experiences where you improved safety standards or handled near-miss incidents effectively.
✨Prepare for Performance Analysis Questions
Expect questions about how you analyse performance data and implement improvements. Be ready to discuss specific metrics you've used in the past, how you identified areas for improvement, and the actions you took to enhance productivity and quality.
✨Emphasise Customer Focus
Customer satisfaction is key in this role, so be sure to convey your commitment to exceeding customer expectations. Share examples of how you've successfully managed customer relationships and resolved issues to ensure high-quality service delivery.