Transport Support Assistant

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Transport Support Assistant Overview

You will be supporting the Transport Management team by helping to execute the Transport and Fleet plans, achieving the Transport KPI, and delivering great service to our stores through effective coordination of the movement of fleet around the site. You will also be responsible for ensuring loading schedules are adhered to in a timely manner, assisting with all vehicle servicing and maintenance requirements, and using a variety of systems and processes to input, produce and maintain accurate information. Ownership and accountability for local purchasing (uniforms, stationery, etc.) and general administrative duties supporting the leadership team are also part of the role.

Key Responsibilities

• Manage and ensure the efficiency of trailer availability across the Warehouse Operation.
• Collaborate effectively with the Transport and Fleet operation, creating and sustaining effective and efficient working relationships.
• Responsible for liaising with the depot shunting team, providing clear guidance and instructions in a timely manner to enable optimum performance.
• Prioritise exceeding the needs of customers, demonstrating and promoting a customer‑focused approach to operational activities.
• Identify and manage vehicle movements within the site, prioritising as necessary, and ensuring correct placement of vehicles.
• Provide an accurate representation of the site view to ensure operational plans can be met.
• Own procurement, office supplies and colleague uniform coordination.
• Support the Operation to ensure that all servicing and maintenance requirements are carried out with consideration for budget and cost.
• Collate and present necessary information to the Transport Management Team.
• Work as part of the wider operational team to identify and suggest process improvements.
• Communicate in a timely and effective way using telephone, face‑to‑face, Microsoft Teams or e‑mail.
• Generate ideas and solutions on how to execute the team strategy within the given standards.
• Assist with other administrative duties as designated by the Line Manager.

What Will You Bring To The Team

• An understanding and/or experience in using \’Yard\’ system would be beneficial.
• PC literacy is essential for using the dock scheduling system.
• Computer literacy and ability to use a range of systems and platforms including Microsoft programmes, Yard and Microlise.
• Clear communication skills with the ability to adapt messaging for different audiences.
• Ability to present information and data to colleagues at a variety of levels engagingly.
• Optimism in the face of obstacles or problems in your area.
• Enthusiasm and initiative for new ideas and willingness to expand on knowledge.
• Ability to build collaborative relationships across multiple teams.
• Spot opportunities for cost saving or process improvement.
• Strong problem‑solving skills and ability to make time‑critical decisions within procedures and guidelines to achieve outcomes.
• Confidence in your subject‑matter expertise and ability to communicate coherently and effectively.
• Ability to apply judgement in planning, organising and prioritising own workload to meet deadlines.
• Awareness of health & safety regulations and relevant legislation.
• Understanding of the Transport function and its role within a Distribution network.
• Follow clear procedures, guidelines and instructions to achieve given outcomes.
• Resolve short‑term issues promptly and escalate broader or more complex issues to Line Managers.

Our Culture & Benefits

In addition to a generous salary, we value our people and offer a friendly, safety‑first working environment, along with other benefits including a company pension scheme, generous holidays, cycle‑to‑work scheme, employee benefits such as an online discount platform, onsite parking and much more. We provide significant opportunities for career development, training enrichment and multi‑skilling in a dynamic working environment.

Our Commitment

We are committed to providing equality of opportunity for all employees. We aim to create an environment where all colleagues feel safe, supported and valued, and can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes, and we strive for an inclusive, respectful organisational culture.

Seniority level

Entry level

Employment type

Full‑time

Job function

Health Care Provider

Industries

Transportation, Logistics, Supply Chain & Storage