Transport Coordinator

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Join us as our Transport Coordinator!You will be responsible for managing and coordinating transport activities to ensure efficient and timely delivery of goods.

Hours of workhours are a rotation doing 5 out of 6 shifts in a week Monday-Saturday. AM shifts are from 4:30am to 13:00 and PM shifts are from 12:30pm until 21:00.

Salary: £28,000 per annum

Key Responsibilities:

• Supervise a team of drivers and transport staff, including, engagement, resource planning, recruitment, training, and performance management.
• Conduct regular performance reviews, provide feedback, and identify training needs to support the professional development and performance improvement of team members.
• Coordinate the scheduling and dispatching of vehicles, drivers, and equipment to support efficient and timely delivery of goods to customers across the UK.
• Co-ordinate regular maintenance and repairs for all company vehicles to ensure compliance, safety, and reliability.
• Maintain accurate records of transport activities, including mileage logs, fuel consumption reports, and delivery documentation, to support billing, invoicing, and reporting requirements.
• Identify and resolve transport issues in a timely manner, such as delays, route deviations, and vehicle breakdowns.
• Promote a culture of safety among transport staff, enforcing safety procedures, policies and addressing any safety concerns promptly.
• Handle customer queries, complaints, and escalations, demonstrating a customer-centric approach and striving to deliver exceptional service and satisfaction.
• Collaborate with all operational stakeholders to achieve shared objectives.
• Generate reports on operational performance, including but not limited to key metrics such as OTIF, fuel consumption, and maintenance costs.
• Maintain responsibility for performing all duties in compliance with related legal/statutory regulations, professional duties, and obligations.
• Accountable for checking tools and equipment to ensure that work can be carried out safely and efficiently.
• Collate and distribute regular operational updates, keeping all stakeholders informed, aligned, and engaged.
• Identify opportunities for process improvement and efficiency gains in operational performance.
• Support driver recruitment and onboarding processes, conducting interviews, verifying qualifications, and facilitating training programs to ensure driver competency and compliance with company policies and procedures.
• Successfully complete tasks/ objectives as directed by your Line Manager.

What will you bring to our team:

• Strong leadership skills, strategic thinking, and a commitment to driving continuous improvement and excellence within the team.
• An understanding of IT, Microsoft Office, in particular MS Excel & MS Outlook.
• Previous experience in logistics is beneficial
• Flexible, adaptable, and able to think rationally under pressure.
• Be organised and able to prioritise.
• An understanding of transport systems Flexipod/ WinSight, Vision, Telematics would be an advantage but not essential.
• Strong interpersonal skills.
• Handle multiple tasks simultaneously, such as answering driver inquiries, client issues, while maintaining accuracy and attention to detail.
• Prioritise tasks effectively and manage time efficiently to meet productivity targets and service level agreements.

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment.

Be a part of our values.

We’re Thoughtful, We’re Aiming High and We’re Prepared.

Our Commitment

We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported, and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us, and our successes and we welcome your application.

About Us

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country with 20,000 colleagues working across more than 200 sites.

Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling, and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.

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