Sainsburys Charlton Warehouse Shift Manager

Responsibilities

• Proactively motivate and lead a Team of Managers to achieve planned targets and ensure deadlines are met by providing guidance and encouragement.
• Support the delivery and monitor and report the operational daily, weekly, monthly & quarterly KPIs with a data-led focus on decisions.
• Lead a proactive approach to health, safety and wellbeing ensuring the Team complies with Health and Safety policies and reporting.
• Analyse performance reports, make recommendations for improvements based on facts that can be clearly presented and articulated to the Customer.
• Provide a responsive & professional service to customers and the Wincanton Team.
• Review team performance by regular reviews, including the use of a Personal Development Review.
• Manage performance, time-keeping, attendance, overtime and sickness levels of individual colleagues and act as per procedures.
• Be committed to continuous development in line with operational needs, striving for increased efficiency, productivity and growth for yourself and your team.
• Ensure effective communication throughout the operation, communicating planned requirements and providing information on performance, company news and procedures.
• Act as key holder for designated site(s) as required.
• Monitor and manage agreed budgets.
• Manage customer expectations, ensuring all escalations are dealt with to a high standard and in a timely manner.
• Site Security Responsible (SSR) for site as part of known consignor requirements (ISO:9001 supporting).
• Build and maintain strong relationships with the Customer leads.
• Alongside other Shift Managers, manage and lead the onsite Union relationship and meetings.
• Deliver and support the action required by following company procedure and aim to resolve grievances day-to-day by leading by example.
• Deputise for the Depot Operations Manager and cover the duties of other Shift Managers as required.

What you will bring

• Able to provide and understand the need for a high standard of customer service.
• A proactive, flexible, 'can do' attitude to resolve issues and challenges.
• Proven experience to manage and motivate teams to achieve results.
• PC literate and numerate with good communication skills, including knowledge of Microsoft Office as required.
• Excellent communication skills.
• Flexibility required regarding shift patterns.
• Positive attitude and proactive ideas for improvement, actively involved in improvement techniques.
• Ability to adapt communication style to suit the audience.
• Demonstrate active deployment of Six Sigma and Lean techniques.
• Strong operational knowledge/background.
• Project leadership and management experience.
• People management skills.
• Ability to train others to a high standard.

What do we offer

• We really value our people and offer a friendly, safety-first working environment and a competitive salary along with other benefits including: company pension scheme, private healthcare, 25 days holiday + bank holidays with the option to buy more, share incentive plan, cycle to work scheme, employee benefits online discount platform, onsite parking and much more.
• Our people are at the core of our business and what makes Wincanton Dedicated Grocery great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.