At a Glance
- Tasks: Join us as a Transport Administrator, coordinating deliveries and ensuring exceptional customer service.
- Company: Wincanton is a leading logistics company that values its people and promotes a safety-first culture.
- Benefits: Enjoy a competitive salary, generous holidays, pension scheme, and employee discounts.
- Why this job: This role offers full training, career development, and a dynamic work environment with a focus on teamwork.
- Qualifications: Experience as an administrator, strong IT skills, and excellent communication are essential.
- Other info: Flexible shifts and a commitment to diversity make this an inclusive workplace.
The predicted salary is between 20000 - 24000 £ per year.
We are looking for an administrator interested in exploring an exciting new opportunity within transport. The role will be supported with full training and will involve completing activities to ensure efficient and timely delivery of goods as well as providing exceptional customer service and support to colleagues and clients in a fast-paced and dynamic environment. Shifts are any 5 from 7 and a by weekly rotating shift on 04:30 to 13:00 and 12:30 to 21:00 Salary £25,000 to £28,000 DOE How will you contribute? Coordinate the scheduling and dispatching of vehicles, drivers, and equipment to support efficient and timely delivery of goods to customers across the UK. Co-ordinate regular maintenance and repairs for all company vehicles to ensure compliance, safety, and reliability. Maintain accurate records of transport activities, including mileage logs, fuel consumption reports, and delivery documentation, to support billing, invoicing, and reporting requirements. Identify and resolve transport issues in a timely manner, such as delays, route deviations, and vehicle breakdowns. Promote a culture of safety among transport staff, enforcing safety procedures, policies and addressing any safety concerns promptly. Handle customer queries, complaints, and escalations, demonstrating a customer-centric approach and striving to deliver exceptional service and satisfaction. Collaborate with all operational stakeholders to achieve shared objectives. Generate reports on operational performance, including but not limited to key metrics such as OTIF, fuel consumption, and maintenance costs. Accountable for checking tools and equipment to ensure that work can be carried out safely and efficiently. Collate and distribute regular operational updates, keeping all stakeholders informed, aligned, and engaged. Identify opportunities for process improvement and efficiency gains in operational performance. What will you bring? Experience as Administrator Excellent IT, Microsoft Office, in particular MS Excel & MS Outlook. Strong communication skills Organised and able to prioritise What do we offer? Our Culture & Benefits In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more. Our people are at the core of our business and what makes Wincanton great. Thats why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment. Be a part of our values; Were Thoughtful, Were Aiming High and Were Prepared. Our Commitment We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application. Find out more: Wincanton champions a diverse workforce JBRP1_UKTJ
Wincanton Logistics | Transport Administrator employer: Wincanton Logistics
Contact Detail:
Wincanton Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wincanton Logistics | Transport Administrator
✨Tip Number 1
Familiarize yourself with the logistics and transport industry. Understanding the key challenges and trends can help you speak confidently about how you can contribute to efficient delivery and customer service during your interview.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as this role requires strong IT capabilities. Being able to demonstrate your proficiency in managing data and generating reports will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully handled customer queries or complaints in the past. This will showcase your customer-centric approach and ability to resolve issues effectively, which is crucial for this role.
✨Tip Number 4
Research Wincanton's values and culture. Be ready to discuss how your personal values align with theirs, particularly around safety and teamwork, as this will demonstrate your fit within their organization.
We think you need these skills to ace Wincanton Logistics | Transport Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an administrator, particularly in logistics or transport. Emphasize your IT skills, especially with Microsoft Office, and any experience you have with scheduling or dispatching.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as handling customer queries or maintaining accurate records.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with colleagues and customers, especially in a fast-paced environment.
Showcase Organisational Abilities: In your application, illustrate your organisational skills by discussing how you prioritize tasks and manage time effectively. This is crucial for coordinating transport activities and ensuring timely delivery of goods.
How to prepare for a job interview at Wincanton Logistics
✨Show Your Organizational Skills
As an administrator, being organized is key. Prepare examples of how you've successfully managed schedules or coordinated tasks in the past. This will demonstrate your ability to handle the fast-paced environment described in the job.
✨Highlight Your IT Proficiency
Make sure to discuss your experience with Microsoft Office, especially Excel and Outlook. Be ready to explain how you've used these tools to improve efficiency or manage data effectively in previous roles.
✨Demonstrate Customer-Centric Approach
Since the role involves handling customer queries and complaints, prepare to share specific instances where you provided exceptional customer service. This will show that you align with the company's commitment to customer satisfaction.
✨Emphasize Team Collaboration
The job requires collaboration with various stakeholders. Be prepared to talk about your experience working in teams, how you communicate effectively, and how you contribute to achieving shared objectives.