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- Tasks: Coordinate vehicle dispatch and ensure timely delivery of goods while providing top-notch customer service.
- Company: Join Wincanton, a company that values its people and promotes a safety-first culture.
- Benefits: Enjoy generous holidays, a pension scheme, and employee discounts, plus opportunities for career growth.
- Why this job: Be part of a dynamic team where your contributions matter and you can make a real impact.
- Qualifications: Experience as an administrator with strong IT skills, especially in MS Excel and Outlook.
- Other info: Shifts are flexible, with a rotating schedule from Monday to Saturday.
The predicted salary is between 16800 - 28000 £ per year.
We are looking for an administrator interested in exploring an exciting new opportunity within transport. The role will be supported with full training and will involve completing activities to ensure efficient and timely delivery of goods as well as providing exceptional customer service and support to colleagues and clients in a fast-paced and dynamic environment.
Shifts are any 5 from 6 (Monday to Saturday) with a weekly rotating shift on 04:30 to 13:00 and 12:30 to 21:00
Salary Up to £28k DOE
- Coordinate the scheduling and dispatching of vehicles, drivers, and equipment to support efficient and timely delivery of goods to customers across the UK.
- Co-ordinate regular maintenance and repairs for all company vehicles to ensure compliance, safety, and reliability.
- Maintain accurate records of transport activities, including mileage logs, fuel consumption reports, and delivery documentation, to support billing, invoicing, and reporting requirements.
- Identify and resolve transport issues in a timely manner, such as delays, route deviations, and vehicle breakdowns.
- Promote a culture of safety among transport staff, enforcing safety procedures, policies and addressing any safety concerns promptly.
- Handle customer queries, complaints, and escalations, demonstrating a customer-centric approach and striving to deliver exceptional service and satisfaction.
- Collaborate with all operational stakeholders to achieve shared objectives.
- Generate reports on operational performance, including but not limited to key metrics such as OTIF, fuel consumption, and maintenance costs.
- Accountable for checking tools and equipment to ensure that work can be carried out safely and efficiently.
- Collate and distribute regular operational updates, keeping all stakeholders informed, aligned, and engaged.
- Identify opportunities for process improvement and efficiency gains in operational performance.
- Experience as Administrator
- Excellent IT, Microsoft Office, in particular MS Excel & MS Outlook.
- Strong communication skills
- Organised and able to prioritise
Our Culture & Benefits
In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.
Our people are at the core of our business and what makes Wincanton great. Thats why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Be a part of our values; Were Thoughtful, Were Aiming High and Were Prepared.
Our Commitment
We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.
Find out more: Wincanton champions a diverse workforce
Transport Coordinator in Bristol employer: Wincanton Logistics
Contact Detail:
Wincanton Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Coordinator in Bristol
✨Tip Number 1
Familiarize yourself with the transport industry and logistics terminology. Understanding key concepts like OTIF (On Time In Full) and vehicle maintenance will help you communicate effectively during the interview.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've managed schedules or coordinated activities in previous roles. This will demonstrate your ability to handle the fast-paced environment described in the job listing.
✨Tip Number 3
Showcase your IT proficiency, especially in Microsoft Excel and Outlook. Consider practicing common tasks or creating sample reports to discuss during your interview, as these skills are crucial for the role.
✨Tip Number 4
Prepare to discuss how you would handle customer queries and complaints. Think of specific scenarios where you provided exceptional service, as this aligns with the company's focus on customer satisfaction.
We think you need these skills to ace Transport Coordinator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an administrator, particularly in transport or logistics. Emphasize your organizational skills and any experience with scheduling or dispatching.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description, such as your ability to handle customer queries and promote safety among staff.
Highlight IT Skills: Since the role requires excellent IT skills, particularly in Microsoft Office, ensure you mention your proficiency in MS Excel and MS Outlook. Provide examples of how you've used these tools in previous roles.
Showcase Communication Skills: In your application, demonstrate your strong communication skills. You can do this by providing examples of how you've effectively collaborated with colleagues or resolved customer complaints in past positions.
How to prepare for a job interview at Wincanton Logistics
✨Show Your Organizational Skills
As a Transport Coordinator, being organized is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated multiple tasks simultaneously. This will demonstrate your ability to handle the fast-paced environment.
✨Highlight Your IT Proficiency
Make sure to discuss your experience with Microsoft Office, especially Excel and Outlook. Be ready to explain how you've used these tools in previous roles to improve efficiency or manage data effectively.
✨Demonstrate Customer-Centric Approach
Prepare to share instances where you handled customer queries or complaints. Emphasize your commitment to providing exceptional service and how you resolved issues to ensure customer satisfaction.
✨Discuss Safety and Compliance
Since safety is a priority in this role, be prepared to talk about your understanding of safety procedures and how you've promoted a culture of safety in previous positions. This shows that you align with the company's values.
