At a Glance
- Tasks: Manage sales orders, handle customer queries, and support account management.
- Company: Dynamic steel industry business with a fast-paced environment.
- Benefits: Competitive salary, exposure to commercial sales, and career growth opportunities.
- Other info: Join a busy commercial team and enjoy a variety of tasks.
- Why this job: Kickstart your career in sales and make a real impact in a thriving team.
- Qualifications: Sales administration experience or recent graduate eager to learn.
The predicted salary is between 27000 - 27000 £ per year.
£24,000 - £27,000 per annum (depending on experience)
Are you ready to kickstart your career in sales or take your sales administration experience to the next level?
We are partnering with a dynamic steel industry business looking for a Sales & Customer Service Administrator to join their team.
This is a fantastic opportunity for someone who thrives on variety, enjoys working with customers, and wants exposure to commercial sales in a fast-moving industrial environment.
Role overview
Reporting to the Head of Group Commercial, your role will combine administration, customer service, and commercial sales duties.
You'll ensure orders are processed efficiently, handle customer queries, support account management, and contribute to driving sales growth.
Duties & responsibilities
- Capture and enter sales orders from multiple channels.
- Complete finished orders in the system and manage customer credit applications.
- Maintain accurate CRM records and internal documentation.
- Be the main point of contact for customers and internal teams.
- Monitor and progress sales orders, liaising with operations, transport, purchasing, and quality colleagues.
- Follow up with customers post-delivery to ensure satisfaction and explore re-order opportunities.
- Work to achieve budget forecasts and identify new business opportunities.
- Price, quote, and follow up with customers to grow accounts.
- Support collection of outstanding payments and maintain market intelligence.
- What you'll bring to the role
- Previous experience in sales administration or recent graduate keen to start a career in sales.
- Strong communication, organisation, and customer service skills.
- Enthusiasm and eager to contribute to a busy commercial team.
Sales & Customer Service Administrator in Cardiff employer: Winberry UK Ltd
Join a vibrant team in the steel industry where your role as a Sales & Customer Service Administrator will not only enhance your skills but also offer you a pathway for career growth. With a supportive work culture that values collaboration and innovation, you'll enjoy a dynamic environment that encourages personal development and rewards your contributions to sales success. Located in a fast-paced industrial setting, this position provides unique exposure to commercial sales, making it an excellent opportunity for those eager to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Service Administrator in Cardiff
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Customer Service Administrator at Winberry UK Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Winberry UK Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Customer Service Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Customer Service Administrator in Cardiff
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Winberry UK Ltd:When writing your cover letter, make sure to tailor your message specifically for Winberry UK Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Winberry UK Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Winberry UK Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Winberry UK Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Winberry UK Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
