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- Tasks: Support Food & Drink planning and delivery for year-round events and Championships.
- Company: Join the prestigious All England Lawn Tennis Club, home of Wimbledon.
- Benefits: Gain experience in a dynamic environment with opportunities for growth.
- Why this job: Be part of an iconic event and enhance guest experiences with your creativity.
- Qualifications: 2-3 years in F&D or events, strong communication skills, and a passion for quality.
- Other info: Expect some weekend and evening work, especially during peak Championship periods.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Your role will be supporting the Year-Round and Championships Food & Drink (F&D) planning, communication, delivery and debrief.
What You Will Be Doing
- Serve as the main F&D contact for both year‑round and Championships operations at Raynes Park (Official Practice) and Roehampton (Qualifying). This involves collaborating with key stakeholders, managing external events, handling administrative duties, and contributing to strategic planning.
- Oversee year‑round F&D operations at the Grounds for visitors outside The Championships, plan strategies to enhance both public and colleague experiences, and represent F&D in the Year‑Round Working Group.
- At the beginning of each month, review and update the F&D annual planner and communicate all relevant information to colleagues and key stakeholders. Ensure integrated planning so that F&D operations align seamlessly with the broader AELTC readiness programme.
- Work with the AELTC digital team to ensure the maintenance and evolution on the F&D website and digital presence on wimbledon.com.
- Collaborate with the wider Operations team to integrate planning and delivery whilst balancing heritage and driving innovation.
- Coordinate the year‑round and Championships colleague dining offering. Liaise between the AELTC and Compass to regularly review the offer and operational processes, in addition to maintaining the delivery of the SLA. Ensure the offering aligns with the AELTC’s sustainability initiatives and where possible support other business initiatives i.e., diversity and inclusion activations.
- Review spaces and operations across the wide range of dining categories and guest segments to ensure the successful delivery of our F&D offering. You will have a particular focus on Public, Colleague and Hospitality guest segments.
- Support the Senior Food & Drink Manager with high‑level key business discussions around contract group KPI’s and annual F&D Budget considerations.
- Stay abreast of trends across not only events, but the F&D industry more broadly including event technology and the hospitality sector.
- You will work with stakeholders at different levels of seniority, attending and leading meetings with colleagues and partners. You'll also be responsible for taking minutes and ensuring key stakeholders meet agreed deadlines. Regular progress updates to the business will be required to help deliver the overall F&D strategy.
About You
- You understand and have 2-3 years’ experience of working in the F&D and/or event industry.
- You'll have back of house or operational experience in an event environment, or large F&D operation is preferred.
- Able to demonstrate an understanding and passion about detail and delivery of quality experiences.
- You're solutions‑focused, able to resolve challenges and issues with straightforward, easy to implement ideas.
- Comfortable working in a fast‑paced environment and with multiple stakeholders.
- Skilled communicator and presenter, with strong written and interpersonal abilities.
- Excellent relationship builder, confident engaging with stakeholders at all levels including senior leadership and boards.
- Passionate, proactive, and a can‑do attitude.
- You have strong organisational skills, attention to detail, and ability to manage multiple priorities, especially during peak periods.
- Proficient with Microsoft 365 (Microsoft Office).
Other Information
- Some weekend and evening work requirements will be required. In the lead up to and during The Championships, long working hours and additional days will be needed.
About Us
The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Wimbledon Lawn Tennis Championships, widely regarded as the world’s premier tennis tournament and are home to one of the world’s most prestigious tennis clubs. Our business has grown in recent years, and we expect that success to continue. We have plans to further improve our facilities and invest in our people in future years. Our success is important to us, and we are guided by our key values of Heritage, Integrity, Respect and Excellence.
The AELTC recognises that in the F&D arena, guests compare not only to other events but to the high street and beyond. For many, a day at The Championships is a bucket list experience. The Food & Drink team’s role is to ensure all Wimbledon guests enjoy an outstanding Food & Drink experience, which proudly recognises and celebrates the Club’s tradition and values whilst reflecting modern dining developments. The Food & Drink Department works in partnership with our chosen provider in delivering Europe’s largest single annual catering event, where amongst other things we supply over 2.8 million strawberries for our guests to enjoy.
Food & Drink Operations Co-ordinator employer: Wimbledon
Contact Detail:
Wimbledon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Drink Operations Co-ordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the food and drink industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers or during interviews, make sure to express your love for food and drink operations. Share your ideas on enhancing guest experiences and how you can contribute to their team’s success.
✨Tip Number 3
Be prepared for anything! The food and drink industry can be fast-paced and unpredictable. Brush up on your problem-solving skills and think of examples where you've successfully tackled challenges in previous roles. This will show employers that you’re ready for the dynamic environment at AELTC.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Plus, it’s the best way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Food & Drink Operations Co-ordinator
Some tips for your application 🫡
Show Your Passion for Food & Drink: Make sure to highlight your love for the food and drink industry in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your Application: Don’t just send out the same CV and cover letter everywhere. Take the time to tailor your application to this role. Mention specific experiences that relate to the responsibilities listed in the job description, like your event management skills or your experience with stakeholder communication.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Wimbledon
✨Know Your F&D Stuff
Make sure you brush up on your food and drink knowledge, especially trends in the industry. Be ready to discuss how you can enhance guest experiences and align with sustainability initiatives. Showing that you’re passionate about quality and detail will definitely impress.
✨Stakeholder Savvy
Since you'll be working with various stakeholders, practice how to communicate effectively with different levels of seniority. Prepare examples of past experiences where you successfully managed relationships or resolved conflicts. This will show you’re a skilled communicator and relationship builder.
✨Organisational Wizardry
Demonstrate your organisational skills by preparing a mock F&D planner or strategy outline. Discuss how you would manage multiple priorities during peak periods, especially leading up to The Championships. This will highlight your ability to stay on top of things in a fast-paced environment.
✨Show Your Can-Do Attitude
Bring your proactive mindset to the table! Share examples of how you've tackled challenges in previous roles with straightforward solutions. Employers love candidates who can think on their feet and bring a positive attitude to the team.
