The Wimbledon Championships' Contact Centre Supervisor will lead a team of Guest Service Agents, ensuring world-class customer service for our Guests. You will manage workflows, collaborate with the Ticketing Managers, and act as the escalation point for Ticketing queries during The Championships and year-round.
This fixed-term role is full-time, based in our office in Wimbledon, with extended hours during peak times (8am–8pm).
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Contact Centre Supervisor: Lead Guest Services & Ticketing employer: Wimbledon
The Wimbledon Qualifying and Community Sports Centre is an exceptional employer that prioritises a vibrant work culture and employee development. With a focus on teamwork and community engagement, staff enjoy flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact in a welcoming environment. Located in Roehampton, this role offers a unique opportunity to be part of a dynamic team dedicated to providing outstanding guest experiences.
