Communications and Media Services Manager

Job Description

We are looking for a talented Communications and Media Services Manager to join the Marketing and Commercial department at The All England Lawn Tennis Club.

About The Role

This role will sit within the Communications and Media Services team and support the delivery of the organisation’s communications strategy and stakeholder engagement plan across a variety of audience stakeholder groups, both internal and external. These duties will include, but are not limited to:

1. Support the protection and enhancement of the All England Club’s reputation and brand through a combination of proactive and reactive communications, including issues management and crisis communications.
2. Field and manage enquiries from local, national and international media and maintain contact details/media lists/messaging database.
3. Coordinate and distribute media announcements – including releases, statements, briefing documents and fact sheets – in close collaboration with digital, content and audiences teams.
4. Manage the delivery of the organisation’s day-to-day internal communications function, including planning, sourcing and creating content for a variety of channels and events.
5. Build and maintain relationships with colleagues across the various All England Club departments – including the Wimbledon Foundation and the Wimbledon Lawn Tennis Museum and Tours – providing strategic communications advice as required.
6. Work closely with the Press, Photo and Interview Liaison Managers to ensure these functional areas during The Championships receive year-round planning support.
7. Support the All England Club’s guest services function, both year-round and during The Championships, handling issues-based calls and correspondence from the public.
8. Plan and execute media conferences and other media functions as necessary.
9. When appropriate, act as a nominated spokesperson for the organisation and The Championships.

About you

1. You will be a communications professional, looking to take the next step in your career, ideally with an agency, government or rights-holder background.
2. Possess outstanding communication skills, both written and verbal, including the ability to work quickly and efficiently, while upholding a high level of attention to detail.
3. Demonstrate a strong understanding of proactive and reactive communications management.
4. Enthusiasm for working collaboratively and developing strong working relationships with a diverse range of people in various roles and functions.
5. Experience in the sports industry and tennis knowledge a bonus.

About us

The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Championships, Wimbledon, widely regarded as the world’s premier tennis tournament, hosted on the Grounds of one of the world’s most prestigious tennis clubs.

Our business has grown in recent years, and we expect that success to continue. We have plans to further invest in our people and improve our facilities. We are guided by our key values of Heritage, Integrity, Respect and Excellence.

The Marketing and Commercial department manages all of the organisation’s major income lines, including media rights, official partnerships, hospitality, ticketing, and retail. It also manages the stewardship of the organisation’s brand marketing, content creation, audience insight, creative services, communications and media services across all channels and platforms.

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