At a Glance
- Tasks: Provide tech support, solve problems, and keep school technology running smoothly.
- Company: Wimbledon High School, a prestigious institution with a focus on empowering girls.
- Benefits: Competitive salary, professional development, flexible pension, and discounts for GDST schools.
- Other info: Join a diverse team committed to inclusion and personal growth.
- Why this job: Make a real difference in students' lives while working in a supportive environment.
- Qualifications: Experience in ICT support, strong communication skills, and problem-solving abilities.
Contract term: Permanent
Hours: Full-Time
Salary: £30,000 p.a.
Required: September 2026
The Role
We are looking for a confident and customer-focused ICT professional who enjoys solving problems and helping people get the most from technology. As an ICT Firstline Technician at Wimbledon High School, you will play a vital role in keeping the school’s technology running smoothly, providing responsive support to staff and students, and ensuring issues are resolved quickly, clearly and professionally. You will manage helpdesk tickets, diagnose and resolve technical faults, install and configure hardware and software, support Windows and Apple devices, and assist with upgrades, maintenance and equipment repairs. The role also involves supporting printers, phones, network‑enabled devices and audio‑visual equipment for assemblies, events and visiting speakers, while helping to maintain secure, reliable and well‑documented ICT services.
You will have proven experience delivering customer‑focused ICT support, using a service desk or ticketing system, and troubleshooting a range of technical issues. You will also bring strong technical knowledge, excellent communication skills, close attention to detail and the ability to prioritise competing demands. You should be able to work logically and independently, recognise when an issue needs escalating, and remain calm and solutions‑focused when dealing with complex problems.
About Wimbledon High School
Since 1880, Wimbledon High School GDST has been educating girls to go out into the world and make a difference. Our acclaimed pastoral programme GROW, enriching co‑curricular opportunities, character‑forging partnerships and our ‘playful scholarship' approach to academic life make for a compelling environment where every individual can flourish and be herself. Located in the heart of Wimbledon, we are less than 20 minutes from central London.
Benefits
- Competitive salaries and pay progression
- Access to extensive professional development opportunities
- GDST Flexible Pension Plan
- Training grants for qualifications
- Free life assurance benefit
- A discount of up to 50% on fees for children at GDST schools
- Interest free loans for training, computer purchase loans and travel season tickets
- Cycle to Work scheme
- Competitive terms and conditions of employment
Equal Opportunities
We are an equal opportunity employer and welcome applications from all qualified individuals. To be eligible for employment, candidates must provide proof of their right to work in the UK. The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. We are committed to the safeguarding of children and child protection screening including online searches will apply to this post.
ICT Firstline Technician in London employer: Wimbledon High School GDST
Wimbledon High School is an exceptional employer, offering a vibrant work culture that prioritises professional development and personal growth. With competitive salaries, extensive training opportunities, and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while making a meaningful impact on the lives of students. Located just 20 minutes from central London, the school provides a supportive environment where every individual is valued and encouraged to flourish.
Contact Details:
Wimbledon High School GDST Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Firstline Technician in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Wimbledon High School GDST values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Wimbledon High School GDST might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Wimbledon High School GDST!
✨Direct Apply to Wimbledon High School GDST
Let's not forget to apply directly through the Wimbledon High School GDST website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Firstline Technician in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Wimbledon High School GDST.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Wimbledon High School GDST. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Wimbledon High School GDST
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
