At a Glance
- Tasks: Lead daily operations and ensure a safe, welcoming environment for all visitors.
- Company: Join Wiltshire Council and be part of a community-focused team.
- Benefits: Gain the National Pool Lifeguard Qualification and enjoy career progression opportunities.
- Other info: Dynamic role with a supportive team and opportunities for personal growth.
- Why this job: Make a real difference in customer service while developing your leadership skills.
- Qualifications: Energetic individuals with problem-solving skills and a passion for customer service.
The predicted salary is between 27019 - 32000 £ per year.
Wiltshire Council is seeking a Duty Manager to be at the heart of our centre’s day-to-day operations, acting as the primary point of contact to ensure a safe and well-maintained environment during operating hours.
You will bring energy and leadership to solve complex customer and facility issues, with the opportunity to obtain the National Pool Lifeguard Qualification (NPLQ) through RLSS within three months, funded by us, as part of your progression.
Centre Duty Manager - Lead Operations & Customer Service in Westbury employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Duty Manager - Lead Operations & Customer Service in Westbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wiltshire. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wiltshire
Don't be shy about reaching out to Wiltshire directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Centre Duty Manager - Lead Operations & Customer Service in Westbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wiltshire and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wiltshire
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
