At a Glance
- Tasks: Oversee efficient Supplies Service and support internal and external customers.
- Company: Join Dorset & Wiltshire Fire and Rescue Service, dedicated to saving lives.
- Benefits: Enjoy competitive salary, generous leave, and family-friendly schemes.
- Other info: Full driving licence needed; occasional travel across counties.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in customer support and budget monitoring required.
The predicted salary is between 31537 - 33143 £ per year.
Salary: Grade D £31,537 - £33,143 per annum (rising by annual increments to £33,143) – pay award pending.
Hours of work: Full-time 37 hours per week.
Contract: Permanent.
Location: This role is based at Trowbridge Fire Station with very limited opportunities to work from home.
This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn’t do it.
We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks’ full pay during maternity leave (subject to qualifying criteria) and health & well-being services.
As a Supplies Officer in our Assets department you will:
- Be responsible for overseeing the provision of an efficient and effective day to day Supplies Service to the organisation.
- Act as the main point of contact for internal and external customers, including Supplies Technicians, for all Supplies queries, providing information, advice and support as required.
- Forecast, plan and control stock levels ensuring demand profiles are monitored, to minimise financial wastage whilst ensuring the varying demands of the Service are met as effectively as possible.
What makes you our ideal Supplies Officer?
- You will be able to meet all essential criteria as detailed on the person specification.
- You will have experience of working in a busy, demand lead customer support environment.
- You will have proven experience of monitoring budgets.
- You will have experience of building and maintaining working relationships with a wide range of contacts, both inside and outside of the organisation.
- You will have excellent communication skills and a positive attitude to internal/external customer care.
- You must have a Level 3 Chartered Institute of Purchasing and Supplies qualification or a willingness to work towards this / demonstratable equivalent level of experience in a busy, demand lead customer support environment.
Other Information:
- You must have a full current driving licence and be able to fulfil the significant travel requirements of the role. Use of your own vehicle will be required; however, a Service vehicle may be available.
- The role involves very occasional evening and weekend working, approximately 2/3 times a year to assist the department during busy times.
- A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment.
- Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years.
- This role is covered by the Code of Practice on the English language requirements for public sector workers (Part 7 of the Immigration Act 2016) requiring employees within public facing roles to speak clearly and confidently with members of the public and give accurate advice in English.
Find out more and apply:
For a chat about this post, please contact Sarah Leyden, Supplies and PPE Manager on 01722 691344 / Sarah.Leyden@dwfire.org.uk
Closing and Interview date: The closing date for applications is Sunday 9 August 2026 (midnight). We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment. It is intended that interviews will take place on Wednesday 19 August 2026.
We are dedicated to building a workforce that reflects the diversity of our communities and welcome applications from all suitably qualified individuals regardless of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. All applications will be treated on merit and staff involved in recruitment and selection processes undertake unconscious bias training.
We are committed to the Disability Confident Scheme and guarantee an interview to applicants with a disclosed disability if they meet the minimum criteria for the post to which they are applying.
Supplies Officer in Trowbridge employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.