At a Glance
- Tasks: Support families in challenging situations and lead team sessions for positive outcomes.
- Company: Join Wiltshire Council, a friendly and inclusive workplace committed to community support.
- Benefits: Competitive salary, hybrid working model, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Make a real difference in the lives of vulnerable children and families.
- Qualifications: Degree level education or equivalent experience in child protection and advocacy.
The predicted salary is between 39862 - 41771 £ per year.
Salary: £39,862 - £41,771
Hours per week: 37 hours
Interview date: Tuesday 11 August 2026
Our Stronger Families Team is an exciting and innovative model aiming to provide intensive support and care for families and young people (aged 7-17) who are at risk of becoming looked after or who are already in care and could be reunified back home with support. Our team is currently undergoing an exciting expansion to increase our offer around reunification and therefore we are looking to recruit new members of the team.
As a Senior Outreach Worker, you will support families in complex and challenging situations to achieve positive outcomes. Alongside this you will be responsible for supervising team members, have a duty day to offer support to the team, and lead team sessions and check-ins. In cases requiring a high level of support, you will act as the case lead and be the point of contact for the allocated case-holding social worker. As part of this role, you will be required to effectively manage complex situations, using your professional knowledge and skills to de-escalate and prevent volatile situations. You should be confident working with both parents and young people and able to quickly build and maintain positive relationships with them.
We seek an individual educated to degree level in a relevant field or with equivalent experience. Enthusiasm and proven experience working with vulnerable adolescents is essential. You must possess a strong understanding of child protection policies and procedures, as well as the importance of safeguarding. The ability to remain organised, flexible in your approach and to maintain accurate plans and records is crucial. You should be capable of managing competing caseload demands and demonstrate a genuine commitment to advocating for vulnerable children and young people.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details
For more details contact Amelia Mobsby, Team Manager, amelia.mobsby@wiltshire.gov.uk or call 01225 713889 x13889. Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria
Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion Disability Confident Employer
Application process
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Senior Outreach Worker in Trowbridge employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Outreach Worker in Trowbridge
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Wiltshire.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Wiltshire!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Wiltshire, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Wiltshire or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Outreach Worker in Trowbridge
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Wiltshire:Before hitting send, make sure to tailor your application specifically to Wiltshire! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Wiltshire
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
