At a Glance
- Tasks: Resolve employee relations issues and provide expert HR advice.
- Company: Join Wiltshire Council, a friendly and inclusive workplace.
- Benefits: Competitive salary, hybrid working model, and supportive culture.
- Other info: Dynamic environment with a focus on positive relationships and career growth.
- Why this job: Make a real impact in HR while mentoring others and shaping policies.
- Qualifications: CIPD Level 5 and extensive experience in HR and employment law.
The predicted salary is between 39862 - 41871 £ per year.
Salary: £39,862 - £41,771 per annum Plus 10% Market Plussage.
Hours per week: 37 hours.
Fixed term: 12 months.
Interview date: Friday 12 June 2026.
Position Overview
Join our HR case management team and play a pivotal role in addressing and resolving employee relations issues. Our HR case management teams are dedicated to providing professional HR advice and expertise to managers and schools, using a proactive approach to interpret employment law and internal policies. As a Senior HR Case Adviser, your goal will be to expedite decision‑making and resolve cases efficiently, benefiting both the council and schools. You will provide expert advice on complex employee relations, support council changes, liaise with legal teams, mentor staff, communicate policy changes, and engage with stakeholders to ensure effective HR management and compliance with employment laws.
Responsibilities
- Expedite decision‑making and resolve cases efficiently, benefiting both the council and schools.
- Provide expert advice on complex employee relations.
- Support council changes.
- Liaise with legal teams.
- Mentor staff.
- Communicate policy changes.
- Engage with stakeholders to ensure effective HR management and compliance with employment laws.
Qualifications
- CIPD Level 5 intermediate certificate in Human Resources.
- Extensive workforce experience.
- In‑depth knowledge of employment law and local government practices.
- Talent for influencing others, building relationships, and thriving in a dynamic environment.
Benefits
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community‑based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels supported, with a culture of inclusion, dignity, trust and respect guided by our vision and Our Identity.
Contact Helen Strong, Employee Relations Service Manager. Helen.Strong@wiltshire.gov.uk
Senior HR Case Adviser (Hybrid) – Employee Relations in Trowbridge employer: Wiltshire
Wiltshire Council is an excellent employer that fosters a supportive and inclusive work environment, where employees are encouraged to thrive through professional development and mentorship. With a hybrid working model, staff enjoy flexibility while contributing to a culture of collaboration and respect, making it an ideal place for those seeking meaningful and rewarding employment in the field of HR and employee relations.
StudySmarter Expert Advice🤫
We think this is how you could land Senior HR Case Adviser (Hybrid) – Employee Relations in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research common HR case scenarios and think about how you'd handle them. Practising your responses will help you feel more confident and ready to impress the interview panel.
✨Tip Number 3
Show off your expertise! During interviews, be sure to highlight your knowledge of employment law and your experience with complex employee relations. Use specific examples to demonstrate how you've successfully navigated similar situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Wiltshire Council.
We think you need these skills to ace Senior HR Case Adviser (Hybrid) – Employee Relations in Trowbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior HR Case Adviser role. Highlight your experience in employee relations and any relevant qualifications, like your CIPD Level 5. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your knowledge of employment law and your ability to build relationships.
Showcase Your Experience:In your application, don’t just list your previous jobs. Share specific examples of how you've resolved complex employee relations issues or mentored staff. We love seeing real-life applications of your skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Wiltshire
✨Know Your Employment Law
Brush up on your knowledge of employment law and local government practices. Be prepared to discuss how you would apply this knowledge in real-life scenarios during the interview. This will show that you’re not just familiar with the theory but can also implement it effectively.
✨Showcase Your Mentoring Skills
As a Senior HR Case Adviser, mentoring staff is key. Think of examples where you've successfully guided others or resolved conflicts. Share these stories during your interview to demonstrate your ability to influence and build relationships.
✨Engage with Stakeholders
Prepare to talk about your experience in engaging with various stakeholders. Highlight specific instances where you’ve communicated policy changes or collaborated with legal teams. This will illustrate your proactive approach and ability to navigate complex situations.
✨Emphasise Your Problem-Solving Skills
Be ready to discuss how you expedite decision-making and resolve cases efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and how they benefit both the council and schools.
