Senior Community Coordinator in Trowbridge

Salary: £37,280 - £39,152 per annum

Hours per week: 37 hours

Interview date: Tuesday 23 June 2026

We have an exciting opportunity for a Senior Community Coordinator to join our Community Connecting/Intensive Travel Training team. We are looking for a dynamic line manager with a proven track record to lead and develop our Intensive Travel Training offer.

Your role will focus on developing and line managing the Post 16 travel training provision, this is bespoke, sustainable travel training to and from a young person’s place of education. This will involve working with young people with disabilities, parents, and support networks, liaising with schools, colleges, Wiltshire Council’s passenger transport team, SEND transport team and other professionals to ensure seamless support is provided. This will also involve developing future pathways on engagement and identifying cohorts of young people to progress their independent travel in line with Wiltshire Councils SEND Transport Policy.

The wider team focuses on assisting young people and adults with disabilities to find out more about their local community and how they can access some of the following: voluntary work, socialising, meeting friends or joining a club, further education, including college courses and other training opportunities, using their community facilities to do things that they enjoy and travel training. We also work with local specialist schools, facilitating The Get Connected Project which supports road awareness and safety. This supports the pathway to employment.

If you are passionate about supporting transport needs to ensure access for all, we look forward to your application.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details: Marnie Kemp, Team Leader, at Marnie.Kemp@wiltshire.gov.uk

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria:

Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion: Disability Confident Employer

Application process:

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Responsibilities:

Working across Education and Skills, SEND & Inclusion services, and adult care, the team focuses on transitions for young people with SEND and enabling greater independence and successful employment outcomes for disabled people.

A key part of the role involves influencing wider stakeholders such as employers, volunteer sector, educators, parents, community groups and wider council teams to ensure improved outcomes for employability and independence. Specific duties and responsibilities include:

• Assist team manager on the development of funding bids to ensure better outcomes for young people and adults with SEND.
• Support manager in establishing effective services and provision to support young people preparing for adulthood to remain within their community and ensure smooth transition into adult services where appropriate, covering supported employment, apprenticeships, traineeships, internships, volunteering, and independent travel.
• In absence of team manager make complex decisions to ensure outcomes are achieved which serve the best needs of the customer and as a consequence can result in improved services.
• Use feedback, trends, local and national data and information to continuously improve services for the customers.
• Review the functionality of the offer in response to either internal or external drivers.
• Support the team manager to provide advice and guidance on complex issues which could be contentious and challenging in nature to the following:

• Local employers around employment law, Equality Act, discrimination in the workplace, disciplinary action.
• Parents and Carers around mental capacity, deprivation of liberty, managing risk, independent travel, their own mortality (what happens to their young people on their death).
• Disability understanding to community groups.
• Delivering training of disability awareness to employers.
• Changing perceptions of the wider communities.

Advocate for the Preparation for Adulthood agenda, giving advice and guidance to wider disability and SEND services about earlier intervention to support moving into employment, accessing the community and independence. Challenging families and support networks to get the best future for the young person. Handle and resolve complaints. Support the development and delivery of presentations at Post 16 conferences and transition events. Working with parents and young people, especially during the transition from education where services are no longer available.

Qualifications:

HND, higher diploma or degree in relevant profession, or equivalent experience/skills. May be part qualified in a higher level relevant professional qualification (i.e. approx. 2 years working in an Education, Care or Skills role). Level 3/4 in management or relevant experience. ITQ level 2 or equivalent experience with proficiency in using all relevant IT systems. In depth knowledge and demonstrable experience of employment / skills / economic and social inclusion issues – with up-to-date knowledge of legislative changes in relation to this agenda.