At a Glance
- Tasks: Resolve employee relations issues and provide expert HR advice to managers and schools.
- Company: Join Wiltshire Council, a friendly and inclusive workplace with a 'One Council' ethos.
- Benefits: Competitive salary, hybrid working model, and commitment to employee wellbeing.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in HR while supporting positive relationships and compliance.
- Qualifications: CIPD Level 5 certificate in HR and extensive experience in employment law.
The predicted salary is between 39862 - 41771 € per year.
Salary: £39,862 - £41,771 per annum Plus 10% Market Plus
Hours per week: 37 hours
Fixed term: 12 months
Interview date: Friday 12 June 2026
Join our HR case management team and play a pivotal role in addressing and resolving employee relations issues! Our HR case management teams are dedicated to providing professional HR advice and expertise to managers and schools, using a proactive approach to interpret employment law and internal policies.
As a Senior HR Case Adviser, your goal will be to expedite decision-making and resolve cases efficiently, benefiting both the council and schools. You will provide expert advice on complex employee relations, support council changes, liaise with legal teams, mentor staff, communicate policy changes, and engage with stakeholders to ensure effective HR management and compliance with employment laws.
This is an excellent opportunity for someone with a CIPD Level 5 intermediate certificate in Human Resources, extensive workforce experience, and in-depth knowledge of employment law and local government practices. If you have a talent for influencing others, building relationships, and thriving in a dynamic environment, we want to hear from you!
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Helen Strong, Employee Relations Service Manager at Helen.Strong@wiltshire.gov.uk
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Senior Case Advisor in Trowbridge employer: Wiltshire
Wiltshire Council is an exceptional employer that fosters a supportive and inclusive work environment, prioritising employee well-being and professional growth. With a strong commitment to diversity and a hybrid working model, employees enjoy the flexibility to balance their work and personal lives while contributing to meaningful community initiatives. Join us to be part of a collaborative team that values your expertise and encourages you to thrive in your HR career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Case Advisor in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research common questions for Senior Case Advisors and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your expertise! During interviews, be ready to discuss specific cases you've handled and how you navigated complex employee relations issues. This will demonstrate your knowledge of employment law and your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Wiltshire Council.
We think you need these skills to ace Senior Case Advisor in Trowbridge
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing, make sure to read the job description and person specification carefully. This will help us understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Be Authentic:While it's tempting to use AI tools for assistance, we really value authenticity. Make sure your application reflects your true experiences and motivations. We want to get to know the real you!
Showcase Your Expertise:As a Senior Case Advisor, you'll need to demonstrate your knowledge of employment law and HR practices. Use specific examples from your past experiences to show how you've successfully navigated complex employee relations issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you're keen on joining our team at Wiltshire Council!
How to prepare for a job interview at Wiltshire
✨Know Your Employment Law
As a Senior Case Advisor, you'll need to demonstrate your in-depth knowledge of employment law. Brush up on key legislation and recent changes that could impact HR practices. Be ready to discuss how you've applied this knowledge in past roles.
✨Showcase Your Advisory Skills
Prepare examples of how you've provided expert advice in complex employee relations situations. Think about specific cases where your input led to successful outcomes. This will highlight your ability to influence and build relationships effectively.
✨Understand the Council's Values
Familiarise yourself with Wiltshire Council's ethos and commitment to inclusion and diversity. Be prepared to discuss how you can contribute to a positive workplace culture and align with their 'One Council' approach during the interview.
✨Engage with Stakeholders
Since the role involves liaising with various stakeholders, think about how you've successfully engaged with different teams or departments in the past. Prepare to share strategies you've used to communicate policy changes and resolve conflicts.
