At a Glance
- Tasks: Support daily operations and provide essential administrative assistance to the Wiltshire Pension Fund.
- Company: Join the Wiltshire Council, a friendly and inclusive workplace.
- Benefits: Competitive salary, hybrid working model, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic and impactful role.
- Why this job: Make a real difference in delivering outstanding pension services to the community.
- Qualifications: Strong organisational skills, attention to detail, and experience in administration.
The predicted salary is between 25185 - 25989 £ per year.
Salary: £25,185 - £25,989 per annum
Hours per week: 37 hours
Rolling advert: We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
Are you a highly organised administrator with a talent for multitasking and delivering exceptional customer service? The Wiltshire Pension Fund is looking for an Operations and Business Support Assistant to play a key role in supporting the smooth running of our service. Working closely with the Operations Team and the Head of Wiltshire Pension Fund, you will provide vital business and administrative support, helping to ensure efficient day-to-day operations across a busy and dynamic environment.
The Wiltshire Pension Fund is one of the largest local authority pension funds in the region, responsible for administering pension benefits for members across more than 180 employer organisations, including local authorities, schools, colleges, charities and service providers. Managing assets of around £3 billion against pension liabilities of £2.7 billion, the Fund delivers secure pension benefits to thousands of members while supporting employers and ensuring strong governance, efficient administration and long-term financial sustainability.
In this varied role, you will:
- Manage shared inboxes
- Handle customer enquiries
- Support system administration
- Monitor and update pension-related data
- Coordinate software testing
- Maintain important employer records
- Assist with reporting activities
- Support data quality initiatives and projects that help safeguard the accuracy and integrity of pension fund information
- Provide business support through diary management, meeting coordination and administrative assistance to managers across the Fund
We are looking for someone with excellent organisational and communication skills, strong attention to detail and the ability to manage competing priorities. Experience of working in an administrative or business support role, confidence using IT systems and a proactive approach to problem solving will help you succeed.
In return, you will join a supportive team where your contribution will make a real difference to the service we provide to members, employers and stakeholders. Apply today and become an important part of a team dedicated to delivering an outstanding pension service across Wiltshire.
Why Us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Kathryn Hutchinson, Pensions Fund Operations Manager, Katy.hutchinson@wiltshire.gov.uk
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Operations and Business Support Assistant in Trowbridge employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.
