Frontline Housing Triage & Support Officer in Trowbridge

Frontline Housing Triage & Support Officer in Trowbridge

Trowbridge Full-Time No working from home possible
Wiltshire

At a Glance

  • Tasks: Be the first point of contact for residents needing housing advice and support.
  • Company: Join Wiltshire Council, a supportive team dedicated to helping the community.
  • Benefits: Gain valuable experience, develop communication skills, and make a real difference.
  • Other info: Work in a dynamic environment with opportunities for personal growth.
  • Why this job: Help those in need while building your career in a meaningful role.
  • Qualifications: Empathy, strong communication skills, and sound judgment are essential.

Wiltshire Council is seeking a Housing Triage and Needs Officer to be the first point of contact for residents seeking housing advice and support. You will assess needs, provide guidance, and help navigate homelessness, domestic abuse, or housing crises.

You will work as part of a supportive team, using IT systems to record cases and coordinating with partner agencies to ensure timely, appropriate help. The role requires empathy, strong communication, and sound judgment based on policy and law.

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Frontline Housing Triage & Support Officer in Trowbridge employer: Wiltshire

Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.

Wiltshire

Contact Details:

Wiltshire Recruitment Team

We think you need these skills to ace Frontline Housing Triage & Support Officer in Trowbridge

Empathy
Strong Communication Skills
Judgment
Knowledge of Housing Policy and Law
IT Proficiency
Case Management
Coordination with Partner Agencies