At a Glance
- Tasks: Lead a dynamic FM operations team and ensure high standards in public-facing environments.
- Company: Join Wiltshire Council, a forward-thinking local authority with a collaborative culture.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional development.
- Other info: Inclusive workplace committed to positive relationships and employee well-being.
- Why this job: Make a real impact on public services while developing your leadership skills.
- Qualifications: Significant facilities management experience and strong people management skills required.
The predicted salary is between 39862 - 41771 € per year.
Salary: £39,862 - £41,771 per annum
Hours per week: 37 hours
Interview date: Week commencing Monday 8 June 2026
We are looking for an experienced and confident Facilities Management professional who enjoys leading people, managing complex operations, and ensuring high standards across busy, public-facing environments. This is an opportunity to join a forward‑thinking local authority team responsible for some of Wiltshire Council’s most important operational hubs. You will work with skilled colleagues and trusted partners to deliver modern, compliant, and customer‑focused facilities services, while supporting the council’s wider transformation agenda.
The role offers genuine scope to develop professionally, influence service delivery, and work with varied stakeholders across the organisation in a highly visible leadership position, alongside access to learning, development, and the stability and benefits of public sector employment.
On a day‑to‑day basis, you will:
- Lead and motivate a multidisciplinary FM operations team
- Oversee planned and reactive facilities services
- Ensure buildings operate safely, efficiently, and in full compliance with health and safety and statutory requirements
- Monitor performance against KPIs
- Manage contractors and budgets
- Contribute to projects such as refurbishments and events
- Resolve complex facilities issues
- Deputise for the FM Operations Manager when required
You will need significant facilities management experience or a relevant qualification, proven people management capability, strong knowledge of compliance and building operations, excellent organisational and communication skills, and the ability to make sound decisions in a fast‑paced environment.
If you are looking to take the next step in your FM leadership career and make a real impact on public services, we would welcome your application.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Jenny Richardson, Facilities Management Operations Manager Leader at Jen.Richardson@wiltshire.gov.uk
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
FM Operations Team Leader in Trowbridge employer: Wiltshire
Wiltshire Council is an excellent employer that fosters a supportive and inclusive work environment, prioritising employee well-being and professional development. With a strong commitment to public service, employees benefit from a hybrid working model, access to continuous learning opportunities, and the chance to make a meaningful impact in their community. Join a dedicated team where your leadership skills will be valued, and you can contribute to the transformation of essential facilities services across Wiltshire.
StudySmarter Expert Advice🤫
We think this is how you could land FM Operations Team Leader in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups to meet people who can help you land that FM Operations Team Leader role.
✨Tip Number 2
Prepare for the interview by researching Wiltshire Council and its values. Understand their 'One Council' ethos and think about how your experience aligns with their goals. This will show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed complex operations, and resolved issues in fast-paced environments. This will demonstrate your capability and confidence as a leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Wiltshire Council and contributing to their mission.
We think you need these skills to ace FM Operations Team Leader in Trowbridge
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing your application, make sure to read the job description and person specification carefully. This will help us understand what we're looking for and ensure your application aligns with our expectations.
Showcase Your Experience:When detailing your experience, focus on your facilities management background and any leadership roles you've held. We want to see how your skills and experiences can contribute to our team, so be specific about your achievements!
Be Authentic:While it’s tempting to use AI tools for assistance, we value authenticity. Make sure your application reflects your true self, including your motivations and personal experiences. We want to get to know the real you!
Apply Through Our Website:To make sure your application gets to us without any hiccups, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can consider you for the role!
How to prepare for a job interview at Wiltshire
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially around compliance and building operations. Familiarise yourself with the specific challenges faced by public-facing environments, as this will show that you understand the role and its importance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or resolved conflicts. This is crucial for a leadership position, so be ready to discuss your people management capabilities in detail.
✨Understand the Council's Vision
Research Wiltshire Council’s goals and values. Be prepared to discuss how your experience aligns with their 'One Council' ethos and how you can contribute to their transformation agenda. This shows that you're not just looking for a job, but are genuinely interested in being part of their mission.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their hybrid working model or how they measure success in the FM operations team. It demonstrates your interest in the role and helps you assess if it's the right fit for you.
