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- Tasks: Support individuals with hospital discharges and daily living activities.
- Company: Join Wiltshire Council, a friendly and inclusive workplace.
- Benefits: Competitive salary, NVQ apprenticeships, and opportunities for upskilling.
- Other info: Dynamic role with flexible shifts across the Wiltshire area.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Passion for helping others and understanding of customer care needs.
The predicted salary is between 27254 - 28598 £ per year.
Salary: £27,254 - £28,598 (Plus 10% unsocial hours plussage)
Hours per week: 37 hours
Interview date: To be confirmed after shortlisting
If you are passionate about helping others and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within and offer NVQ apprenticeships and upskilling through practice and skills development.
Our Reablement service empowers individuals to regain and maintain their independence. We offer tailored support that includes expert advice and information, comprehensive needs assessments, the provision of equipment and home adaptations, and focused assistance from our dedicated team of support workers.
As a First Responder Support Worker, you will support with hospital discharges and be the first point of contact for new customers, assessing their needs, compiling a support plan, and attending to needs such as personal care, food preparation, and daily living activities as required. To meet the needs of the service, shifts include early morning, evenings, weekends, and bank holidays, travelling across the Wiltshire area to carry out customer visits.
We are seeking individuals with a genuine passion for helping others, understanding of customer care needs, and the ability to compile comprehensive support plans.
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported, and able to do their best. We do not tolerate discrimination, bullying, or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust, and respect, guided by our vision and Our Identity.
Contact details: Lisa Fensome, Team Leader, at Lisa.Fensome@wiltshire.gov.uk. Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full-employment-history form and once completed please attach it to your application form. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.
If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.
We are firmly committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer.
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
First Responder in Trowbridge employer: Wiltshire
Contact Detail:
Wiltshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Responder in Trowbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wiltshire Council's values and ethos. This will help you align your answers with what they care about, showing you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your passion for helping others can shine through in your responses.
✨Tip Number 3
Be ready to share real-life examples! Think of situations where you've demonstrated your customer care skills or helped someone in need. These stories will make your application stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Wiltshire Council team and making a difference in the community.
We think you need these skills to ace First Responder in Trowbridge
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Show Your Passion for Helping Others: In your written application, make sure to express your genuine passion for helping others. We want to see that you care about making a difference in people's lives, so share any relevant experiences that showcase this commitment.
Be Authentic: While it's tempting to use AI tools for assistance, we value authenticity. Make sure your application reflects your true experiences and motivations. We want to get to know the real you!
Complete the Employment History Form: Don't forget to fill out the full employment history form before submitting your application. Attach it to your application form to ensure we have all the necessary information to consider your application.
How to prepare for a job interview at Wiltshire
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a First Responder Support Worker. Familiarise yourself with the key tasks like assessing customer needs and compiling support plans. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Passion
During the interview, express your passion for helping others. Share personal experiences or stories that highlight your commitment to customer care and how you've made a difference in someone's life. This will resonate well with the interviewers and demonstrate that you align with their values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past where you successfully supported someone in need or adapted to unexpected changes. Practising these scenarios can give you an edge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or the Reablement service itself. This shows that you’re not just interested in the job but also in how you can grow and contribute to the organisation.