Salary: £31,537 - £33,699 per annum
Hours per week: 37hours
Interview date: Week Commencing 3 August 2026
Our Finance service provides expert support that helps the council deliver reliable and high-quality public services. These services work closely across the organisation to make informed decisions, use public money wisely and plan for the long term so that we can continue to deliver positive outcomes for our communities.
In this key role, you will provide comprehensive support across a variety of Finance, Accountancy and Procurement functions. You will be responsible for reviewing, developing and consulting on changes to ORACLE and other finance systems to improve efficiencies through better processes and management information.
You will work closely with the Systems and Process Improvement Lead to gather requirements from teams across the Finance service, contributing to strategic improvement roadmaps for all processes and identifying areas for development.
The Support Officer should be educated to HNC or NVQ Level 4 in a relevant profession or demonstrate equivalent experience.
The successful candidate will possess strong interpersonal skills with the ability to build effective working relationships. They will also demonstrate excellent workload management, with the capacity to prioritise tasks and meet deadlines. In addition, they will have the ability to interpret and analyse data accurately.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.
Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details
Gareth Jones, Financial Operations Delivery Manager at Gareth.jones@wiltshire.gov.uk
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria
Please download and read the role description and person specificationcarefully before you apply.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).
Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.
Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Responsibilities
Examples of duties and responsibilities include:
To provide a systems administrator role in relation to certain processes and security activities for the system and be expert in its operation.
To provide training and advice in the operation of the system for professional and end users.
Lead on the identification and resolution of issues relating to standing master data, for example updating the customer or supplier types.
Be the first point of contact for finance and procurement staff and the Business Information team to support the analysis of finance data.
For more details examples, please see the job description.
Finance and Procurement System Development Support Officer in Trowbridge employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.
