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For Companies At a Glance
- Tasks: Help families access vital services and support their well-being in the community.
- Company: Join Spurgeons Wiltshire Family Hub, where families come first and make a real difference.
- Benefits: Competitive salary, full-time hours, and a chance to impact local communities.
- Other info: Dynamic role with opportunities for community engagement and professional growth.
- Why this job: Be a key part of a supportive network, advocating for families and building resilience.
- Qualifications: NVQ Level 3 or 4 in relevant fields and experience working with families.
The predicted salary is between 26141 - 26141 £ per year.
Salary: £26,141 per annum
Hours of work: 37 hours Full-time
Contract type: Permanent
A bit about us
Welcome to Spurgeons Wiltshire Family Hub, where families come first. We’re dedicated to supporting families and young people from early years to young adulthood. Our comprehensive services include personalised one‑on‑one support, dynamic parenting advice and groups, assistance with accessing vital statutory and community services. We also have a digital family hub available 24/7. What sets us apart is our amazing team of dedicated professionals who are passionate about making a difference. We provide compassionate guidance, while connecting families with essential resources, and champion their well‑being. Together we’re building stronger, more resilient communities, one family at a time.
All about the role
- As a Family Navigator, you will be a key part of the local community support network, helping families access the right services at the right time.
- You will work across Family Hub flagship buildings and community venues, acting as a visible, approachable presence for families and partner organisations.
- Help families, children and young people navigate the range of services available across the Family Hub network.
- Build strong partnerships with schools, early years settings, health services, and community groups.
- Advocate for families to ensure they receive appropriate support and overcome barriers.
- Maintain accurate, confidential and analytical records of family contact and outcomes.
- Promote Family Hub services through community engagement, including social media and local events.
- Support co‑production activities with families and colleagues to shape local services.
- Map community resources and work with partners to strengthen local support pathways.
- Collaborate with multidisciplinary teams, including social workers, health professionals and educators.
- Support Family Hub Practitioners by connecting families to additional community resources.
- Attend community meetings, occasionally deputising for senior navigators.
- Promote volunteering opportunities to help strengthen local community resilience.
About you
- NVQ Level 3 or 4 in a relevant field such as health, social care, family studies, youth work or community development.
- Experience working with families or communities in supportive or outreach-based roles.
- Strong communication skills with the ability to build trust and rapport.
- Ability to work collaboratively with a range of partners and services.
- Knowledge of safeguarding, child development, local services and the challenges families may face.
- Strong organisational, problem‑solving and advocacy skills.
- Empathy, cultural sensitivity and a non‑judgmental approach.
- Ability to travel regularly across the service area; occasional regional or national travel may be required.
Find out more and apply
To find out more, please visit our website or contact Nicola Green, Recruitment Lead. To apply please visit our vacancy page at Spurgeons Vacancies.
Closing date (and time): 10th May 2026 at 11.59pm
Interview date: 19th May 2026
Commencement date: As soon as possible
PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CV's submitted via the apply button will not be considered.
Family Navigator in Trowbridge employer: Wiltshire
Contact Detail:
Wiltshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Navigator in Trowbridge
✨Tip Number 1
Get to know the Family Hub and its services inside out. Familiarise yourself with what they offer so you can confidently discuss how your skills align with their mission during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the role and the team culture. This can give you a leg up when it comes to understanding what they value in a Family Navigator.
✨Tip Number 3
Prepare for your interview by thinking of real-life examples that showcase your experience working with families and communities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Spurgeons team!
We think you need these skills to ace Family Navigator in Trowbridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see how much you care about making a difference in the community and how your experiences align with our mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in family support or community work. We love seeing how your skills match the role of Family Navigator, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Follow Application Instructions: Remember, we need you to apply through our website, not via the apply button below. Make sure to follow all instructions carefully to ensure your application gets the attention it deserves!
How to prepare for a job interview at Wiltshire
✨Know Your Stuff
Make sure you’re familiar with the services offered by Spurgeons Wiltshire Family Hub. Understand their mission and how they support families. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with families or communities. Highlight your communication skills and any advocacy work you've done, as these are key for a Family Navigator.
✨Be Personable
As a Family Navigator, building trust is crucial. Practice your interpersonal skills before the interview. Be warm, approachable, and ready to engage in a conversation that reflects your empathy and cultural sensitivity.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and working style.