At a Glance
- Tasks: Support vulnerable children and families, enhancing resilience and strengthening family bonds.
- Company: Join Wiltshire Council's friendly and inclusive Support and Safeguarding Service.
- Benefits: Competitive salary, hybrid working model, and a commitment to employee wellbeing.
- Other info: Opportunities for professional growth and a culture of inclusion and respect.
- Why this job: Make a real difference in children's lives while developing your career in a supportive environment.
- Qualifications: NVQ Level 4 or equivalent experience in child protection and support for vulnerable children.
Salary: £34,434 - £36,363
Hours per week: 37 hours
Temporary/Fixed term: 24 months
Interview date: 3rd of September 2026
Join our Support and Safeguarding Service as a Family Key Worker and be a pivotal support for our most vulnerable children in Wiltshire. We're dedicated to redefining young futures by working collaboratively with our partners to offer high-quality, efficient, and effective support services. As a Family Key Worker, you'll form strong connections with children, young people, parents, and carers to understand the challenges they face. Through appropriate interventions and direct work, you'll enhance their resilience, strengthen family bonds, and reduce the need for specialised services.
Managing your own caseload, you'll guide cases from assessment to planning and provide and support interventions, coordinating a multi-agency response. In addition, you will provide targeted work to support Social Work Colleagues who are working at both CP and CIN.
To excel in this role, you should have an NVQ Level 4 or equivalent qualification/experience, a deep understanding of child protection policies, and a commitment to safeguarding children, young people, and vulnerable adults. Proven experience working with vulnerable children, strong knowledge of child development, and a drive to improve outcomes for children and families are essential.
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Ceri Evans at Support Assistant Team Manager, at Ceri.Evans@wiltshire.gov.uk. Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification before you apply. Under the Children’s Homes (England) Regulations 2015, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full employment history form and once completed please attach it to your application form.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity. If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer.
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Family Help Lead Practitioner in Trowbridge employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.
