At a Glance
- Tasks: Create engaging digital content and lead innovative communications campaigns.
- Company: Join the Wiltshire Pension Fund, managing pensions for over 70,000 members.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on modernising communications and enhancing customer experience.
- Why this job: Make a real impact by simplifying complex pension information for thousands.
- Qualifications: Creative communication skills and a passion for stakeholder engagement.
The predicted salary is between 34434 - 36363 £ per year.
Salary: £34,434 - £36,363 per annum
Hours per week: 37 hours
Interview date: Week commencing Monday 29th June 2026
We’re seeking a creative and proactive Communications professional to support the delivery of our communications and stakeholder engagement strategy. Working closely with the Communications and Stakeholder Engagement Lead, you’ll help shape how we engage with our diverse audience, developing innovative, primarily digital communications that promote self-service solutions and enhance the overall customer experience.
The Wiltshire Pension Fund plays a vital role in managing pensions for over 170 employers, ensuring that more than 70,000 members receive accurate and timely pension benefits while maintaining cost efficiency for employers. Managing around £3bn in assets, the Fund operates within a highly regulated environment and is committed to delivering a high-quality, forward-thinking service.
Pensions is a complex subject, and your role will be to translate it into simple language our members can understand, leading on a project to simplify the letters we send. This is an exciting opportunity to use a broad range of channels, including our website, member portal, campaigns, events, and digital tools. You’ll create engaging content, coordinate communications campaigns, and analyse data to continuously improve engagement. From designing presentations and managing webinars to gathering feedback through surveys and analytics, your work will directly influence how we connect with members and employers.
Collaborating with colleagues, you will ensure consistent branding, high service standards, and ongoing improvement through data-driven insight and emerging technologies. This role offers the chance to make a real impact by modernising communications and enhancing the experience of thousands of pension scheme members – apply now to help shape how people understand their future.
Contact Details: Amanda Innes, Communications & Stakeholder Engagement Lead, amanda.innes@wiltshire.gov.uk or call 01225718685 x18685
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application Criteria: Please download and read the role description and person specification carefully before you apply.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Statement of commitment to equality and inclusion: Disability Confident Employer
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Communications and Stakeholder Engagement Officer in Trowbridge employer: Wiltshire
The Wiltshire Pension Fund is an excellent employer, offering a supportive and inclusive work culture where creativity and innovation are encouraged. With a commitment to employee growth, you will have the opportunity to develop your skills in a dynamic environment while making a meaningful impact on the lives of over 70,000 pension scheme members. Located in Wiltshire, this role provides a unique chance to engage with diverse audiences and modernise communications, all while enjoying a competitive salary and a strong focus on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Communications and Stakeholder Engagement Officer in Trowbridge
✨Tip Number 1
Get to know the company inside out! Research the Wiltshire Pension Fund, its mission, and its values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to communications and stakeholder engagement. Think about how you can showcase your creativity and proactive approach in your answers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. This can give you insider knowledge and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Communications and Stakeholder Engagement Officer in Trowbridge
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing, make sure to read the job description carefully. It’s packed with clues about what we’re looking for, so tailor your application to highlight how your skills and experiences match our needs.
Show Your Creativity:As a Communications professional, we want to see your creative flair! Use engaging language and examples in your application that showcase your ability to communicate complex ideas simply and effectively.
Be Authentic:While it’s tempting to use AI tools for help, we value authenticity. Make sure your application reflects your true self, experiences, and motivations. We want to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the necessary details and resources to help you along the way.
How to prepare for a job interview at Wiltshire
✨Know Your Audience
Before the interview, take some time to research the Wiltshire Pension Fund and its audience. Understand their needs and how your role as a Communications and Stakeholder Engagement Officer can meet those needs. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Showcase Your Creativity
Since this role requires innovative digital communications, be prepared to discuss examples of your previous work. Bring along a portfolio or examples of campaigns you've developed. Highlight how you used creative strategies to engage audiences and simplify complex information.
✨Prepare for Data-Driven Questions
The job involves analysing data to improve engagement, so expect questions about your experience with data analysis. Be ready to discuss specific metrics you've used in past roles and how you've applied insights to enhance communication strategies. This shows you can back up your creative ideas with solid evidence.
✨Emphasise Collaboration Skills
Collaboration is key in this role, so be prepared to talk about how you've worked with colleagues in the past. Share examples of successful teamwork, especially in creating consistent branding and high service standards. This will demonstrate your ability to fit into their culture of inclusion and support.
