At a Glance
- Tasks: Plan and manage transport for children and adults, ensuring safety and reliability.
- Company: Join Wiltshire Council, a friendly and inclusive workplace.
- Benefits: Competitive salary, hybrid working model, and commitment to employee wellbeing.
- Other info: Opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in the lives of vulnerable groups while developing your skills.
- Qualifications: Experience with vulnerable groups and strong organisational skills required.
The predicted salary is between 31537 - 33699 £ per year.
Salary: £31,537 - £33,699 per annum
Hours per week: 37 hours
Interview date: Week commencing Monday 15 June 2026
We are seeking an organised and motivated Area Co-ordinator to join our Passenger Transport team. You will play a key role in planning and managing transport for children and adults, including those with special educational needs and disabilities, ensuring services are safe, reliable and cost effective.
You will manage a varied caseload, arranging and reviewing transport solutions that meet individual needs. This includes:
- Allocating passengers
- Overseeing contracts
- Negotiating with suppliers
- Responding to day-to-day operational issues
You will carry out risk assessments, monitor contractor performance and take action where standards are not met. You will also work closely with families, schools, social care teams and transport providers to resolve queries, manage changes and improve outcomes.
This role requires strong problem-solving skills and the ability to balance quality, safety and value for money. You will need experience of working with vulnerable groups, a good understanding of safeguarding and health and safety, and the confidence to work independently. You will also use a range of systems to manage records, contracts and financial information.
You will be an excellent communicator with strong organisational skills, able to prioritise work and manage competing demands. Knowledge of transport planning, contract management and local government would be beneficial.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Sebastian Williams, SEND & Social Care Transport Team Leader at Sebastian.Williams2@wiltshire.gov.uk
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).
Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.
Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Area Co-Ordinator Passenger Transport in Trowbridge employer: Wiltshire
Wiltshire Council is an excellent employer that fosters a supportive and inclusive work environment, prioritising employee well-being and professional growth. With a commitment to safeguarding and promoting welfare, the council offers a hybrid working model that balances office presence with community engagement, ensuring staff can thrive in their roles while making a meaningful impact on the lives of vulnerable groups. Employees benefit from a culture of respect and collaboration, alongside opportunities for development within a diverse and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Area Co-Ordinator Passenger Transport in Trowbridge
✨Tip Number 1
Get to know the company! Research Wiltshire Council and its Passenger Transport team. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role requires strong problem-solving abilities, think of examples from your past experiences where you've successfully navigated challenges, especially in transport planning or working with vulnerable groups.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the role and the team dynamics. This can give you an edge and help you make connections that could be beneficial during the hiring process.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Wiltshire Council site. It shows initiative and ensures your application is seen by the right people. Plus, keep an eye on your spam folder for any updates!
We think you need these skills to ace Area Co-Ordinator Passenger Transport in Trowbridge
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing, make sure to read the job description and person specification carefully. This will help us understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Be Authentic:While it’s tempting to use AI tools for assistance, we really value authenticity. Make sure your application reflects your true experiences and motivations. We want to get to know the real you!
Showcase Your Problem-Solving Skills:As an Area Co-ordinator, you'll need strong problem-solving abilities. Use your application to share specific examples of how you've tackled challenges in the past, especially in roles involving vulnerable groups or transport planning.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, keep an eye on your spam folder for any updates from us about your application status.
How to prepare for a job interview at Wiltshire
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Area Co-Ordinator in Passenger Transport. Familiarise yourself with transport planning, contract management, and the specific needs of vulnerable groups. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully managed challenges, especially those related to transport or working with vulnerable groups. Highlight how you balanced quality, safety, and cost-effectiveness in your solutions. This will demonstrate your ability to think on your feet and handle the demands of the role.
✨Communicate Clearly
As an Area Co-Ordinator, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would engage with families, schools, and transport providers to resolve issues. Good communication can set you apart from other candidates.
✨Emphasise Your Organisational Skills
Given the varied caseload you'll manage, it's crucial to showcase your organisational abilities. Prepare to discuss how you prioritise tasks and manage competing demands. You might even want to share a system or method you use to keep everything on track, which will illustrate your proactive approach to the role.
