At a Glance
- Tasks: Lead a team at The Weavers Pub, ensuring excellent customer service and smooth operations.
- Company: Fairfield Trust, a local charity dedicated to empowering young people with additional needs.
- Benefits: Competitive salary, 5.6 weeks holiday, and a supportive work environment.
- Other info: Opportunity to work with college students and contribute to their learning journey.
- Why this job: Make a difference while gaining valuable experience in hospitality and teamwork.
- Qualifications: Previous hospitality experience and strong customer relations skills required.
The predicted salary is between 31500 - 38500 £ per year.
Salary: £22,996.48 per annum
Hours of work: 32 hours per week Weds – Sun. This role involves evening and weekend working.
Contract type: Permanent
A bit about us:
Fairfield Trust is committed to safeguarding and promoting the welfare of young people and all staff are expected to share this commitment. You will be expected to report any concerns relating to the safeguarding of young people in accordance with agreed procedures. All posts involving direct contact with young people, children and vulnerable groups are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exception Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are ‘protected’. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. For all roles that involve regulated activity, a DBS check will be required before appointment is confirmed.
Fairfield Trust is a local, independent charity. Its core areas of operation include an independent specialist college for young people with additional needs, alongside residential care services. In addition, Fairfield provides practical learning and work placement opportunities through its commercial ventures: The Weavers, a community pub, and the Fairfield Animal Centre, a visitor attraction and café located within Southwick Country Park, Trowbridge.
The Trust’s mission is: To enable young people to live and work without barriers.
Our 5 agreed values are:
- Teamwork: We hold ourselves and each other to account, and are better when we work together.
- Compassion: We act with trust, honesty and kindness in everything we do.
- Inclusion: We treat each other fairly and with respect.
- Innovation: We encourage thoughtful, creative and aspirational ideas.
- Pride: We encourage each other to be proud of who we are and what we do.
All about the role:
Working as a Shift Leader at The Weavers Pub, daily duties may include; supervising and directing a small team of staff, opening and closing up, cash/till handling, order taking, drink preparation and serving, kitchen porting, food/drink running, dealing with customer queries, general cleaning and stock rotating. This role will also require you to work alongside college students and other trainees as the Weavers serves as a training centre for young people with disabilities. The role requires excellent customer relations skills and previous hospitality experience is essential. Additionally, you will be self-motivated and able to work independently, prioritising your workload.
Annual holiday entitlement is 5.6 weeks for a full-time employee, and pro-rata for part-time and term time employees. Public holiday entitlement is included in this amount and you may be required to work any public/bank holidays, which fall on a normal working day.
Find out more and apply:
We would welcome applications made via the Trust Application Form, available on our website. Whilst we completely understand that AI tools can support hugely in preparing job applications, we really value authenticity. We would encourage you to ensure your application genuinely reflects your own experiences, skills, values and motivations. Please note that we will not accept CVs.
Closing date: The closing date for this post is Monday 21st September 2026 at 09.00am.
Interview date: Interviews will take place week commencing 28th September 2026. Suitability of shortlisted candidates will be assessed at interview using a combination of values-based recruitment techniques; a formal interview and/or a supervised observation or practical session where applicable. Should you require any reasonable adjustments to the application process, please speak to a member of the HR team.
We reserve the right to close the advert early if sufficient applications have been received. Fairfield Trust is an Equal Opportunities employer.
A charity for the advancement of education for young people with learning disabilities.
PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CV's submitted via the apply button will not be considered.
Shift Leader employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wiltshire. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wiltshire
Don't be shy about reaching out to Wiltshire directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wiltshire and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wiltshire
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
