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- Tasks: Provide top-notch customer service and manage appointments for life events.
- Company: Local government organisation dedicated to community service and inclusivity.
- Benefits: Supportive work environment with a focus on personal growth and teamwork.
- Why this job: Make a difference in people's lives by helping them celebrate important milestones.
- Qualifications: Strong communication skills and ability to handle inquiries under pressure.
- Other info: Join a team that values inclusivity and community engagement.
The predicted salary is between 30000 - 42000 £ per year.
A local government organization is seeking a Customer Services Officer to join the Registration team in Salisbury. The role involves providing excellent customer service, arranging appointments, and handling inquiries related to marriages and other ceremonies.
The ideal candidate should have strong communication and organizational skills, be sensitive to customer needs, and work well under pressure.
This position offers a supportive work environment focused on inclusivity and community service.
Life Events Registration Officer - Front‑Line Customer Care in Salisbury employer: Wiltshire
Contact Detail:
Wiltshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life Events Registration Officer - Front‑Line Customer Care in Salisbury
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your communication skills and be ready to showcase how you can handle inquiries with ease. We want to see you shine in those interviews!
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when dealing with real-life situations during your interview.
✨Tip Number 3
Don’t forget to highlight your organisational skills! Be prepared to discuss how you manage appointments and keep everything running smoothly. We love candidates who can juggle multiple tasks without breaking a sweat!
✨Tip Number 4
Apply through our website for a better chance! It shows you're serious about the role and gives us a chance to see your application in the best light. Let’s get you that job!
We think you need these skills to ace Life Events Registration Officer - Front‑Line Customer Care in Salisbury
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled inquiries and provided support in previous roles, especially in high-pressure situations.
Be Organised and Clear: When writing your application, keep it structured and easy to read. We appreciate candidates who can communicate their thoughts clearly and concisely, just like you would when arranging appointments or handling customer queries.
Demonstrate Sensitivity: Since the role involves dealing with personal events like marriages, it's important to show that you understand the sensitivity required in these situations. Share examples of how you've been empathetic and supportive in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Wiltshire
✨Know Your Stuff
Make sure you understand the role of a Life Events Registration Officer. Familiarise yourself with the types of ceremonies you'll be dealing with, like marriages and other events. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role is all about customer service, practice articulating your thoughts clearly. Think of examples from your past experiences where you've successfully handled inquiries or resolved issues. This will demonstrate your ability to communicate effectively under pressure.
✨Be Customer-Centric
Prepare to discuss how you would handle sensitive customer situations. Think about how you can show empathy and understanding towards customers' needs. This will highlight your suitability for a role that requires a caring approach to service.
✨Emphasise Teamwork and Inclusivity
Research the organisation's values around inclusivity and community service. Be ready to share examples of how you've worked well in a team and contributed to a supportive environment. This will align you with their focus on creating a welcoming atmosphere for all customers.
