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- Tasks: Join our team to enforce parking regulations and enhance road safety across Wiltshire.
- Company: Wiltshire Council, a friendly and inclusive workplace committed to community service.
- Benefits: Competitive salary, generous leave, safety gear, and exclusive employee benefits.
- Other info: Dynamic role with a supportive team and opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable people skills.
- Qualifications: Strong customer service skills and a full UK driving licence required.
The predicted salary is between 27254 - 28598 £ per year.
Salary: £27,254 - £28,598 (Plus 10% unsocial hours for qualifying shifts)
Hours per week: 37 hours
Interview date: To be confirmed following shortlisting
Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
Are you looking to start or develop your career in Civil Enforcement or Parking Services? We are looking for individuals with strong people skills and a keen eye for detail, to join our parking enforcement team to ensure parking restrictions are enforced across Wiltshire. Parking Services help to manage and reconcile the competing demands for parking from residents, commuters, businesses, shoppers and visitors as well as improve road safety for all sections of the community.
Our work follows a four week rolling rota, with various shifts between 7 am and 8 pm, 7 days per week. This role will involve being outside in all weathers, with lots of walking as well as driving duties. It is essential that applicants hold a full UK driving license, for both a manual and an automatic vehicle. The safety of our team is our top priority. That is why we supply all the necessary clothing and gear to ensure our teams safety on the job. We also offer a generous annual leave entitlement alongside an extensive range of benefits exclusive to Wiltshire Council employees!
Our commitment is to make parking effortless for everyone. If you have strong customer service skills and can remain polite and calm when handling difficult situations, we want to hear from you.
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Debby Hall, Senior Civil Enforcement Officer at Debby.Hall@wiltshire.gov.uk. Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer.
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Civil Enforcement Officer in Salisbury employer: Wiltshire
Contact Detail:
Wiltshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Salisbury
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Civil Enforcement Officer. This way, when you get that interview, you can show off your knowledge and passion for the job.
✨Tip Number 2
Practice your people skills! Since this role involves dealing with the public, think about scenarios where you might need to stay calm and polite. Role-playing with a friend can help you feel more prepared for those tricky situations.
✨Tip Number 3
Don’t forget to showcase your attention to detail! Bring examples of how you've demonstrated this in past roles or experiences. It’s a big part of ensuring parking restrictions are enforced effectively.
✨Tip Number 4
Apply through our website! We’re constantly reviewing applications, so don’t wait too long. The sooner you apply, the better your chances of landing that interview and joining our friendly team at Wiltshire Council.
We think you need these skills to ace Civil Enforcement Officer in Salisbury
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Be Authentic: While it's tempting to use AI tools for your application, we really value authenticity. Make sure your submission reflects your true experiences and motivations. We want to get to know the real you!
Show Off Your People Skills: Since this role involves strong customer service skills, make sure to showcase any relevant experiences where you've dealt with people effectively. Whether it’s resolving conflicts or providing excellent service, let us see how you shine!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we receive your details and can keep you updated on your application status. Plus, it’s super easy!
How to prepare for a job interview at Wiltshire
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations and the importance of customer service in this role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this job involves interacting with the public, be prepared to discuss your experience in handling difficult situations. Think of examples where you've remained calm and polite under pressure. This will demonstrate your strong people skills, which are essential for the role.
✨Dress for Success
Even though you'll be working outdoors, it's important to present yourself well during the interview. Dress smartly and appropriately to make a good first impression. It shows that you take the opportunity seriously and respect the interviewers.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions shows your enthusiasm and helps you determine if the job is the right fit for you.