At a Glance
- Tasks: Be the friendly face of our leisure centre, greeting visitors and assisting with inquiries.
- Company: Join Wiltshire Council, a welcoming workplace with a strong community spirit.
- Benefits: Earn £13.05 - £13.47 per hour with flexible hours and a supportive environment.
- Other info: We promote inclusion, respect, and career growth in a dynamic team.
- Why this job: Make a positive impact on visitors' experiences every day in a vibrant setting.
- Qualifications: Enthusiasm for customer service and strong organisational skills are essential.
The predicted salary is between 27 - 28 € per hour.
Salary: £13.05 - £13.47 per hour
Hours per week: Variable 0 hours
Interview date: to be confirmed following shortlisting
Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
Are you a friendly and organised individual? If you enjoy greeting people and ensuring they have a positive experience, consider becoming a part of our team as a receptionist. Our receptionists are the first point of contact for our visitors. With their warm smiles, they help create a welcoming atmosphere, ready to assist with any inquiries and promote our services and products. Creating a positive and efficient environment is what truly matters to us. That’s why our receptionists need to have the enthusiasm to provide excellent customer service and a knack for staying organised. Join our team and become the friendly face that represents our leisure centre, making a difference in the experiences of our visitors every day!
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Marc Bowden, Centre Manager at marc.bowden@wiltshire.gov.uk. Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer.
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Receptionist employer: Wiltshire
Wiltshire Council is an excellent employer that fosters a friendly and inclusive work environment, prioritising employee well-being and engagement. As a receptionist, you will play a vital role in creating a welcoming atmosphere for visitors while benefiting from a supportive culture that encourages personal growth and development. With a commitment to equality and a hybrid working model, Wiltshire Council offers a unique opportunity to make a meaningful impact in the community while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research the company before your interview. Knowing about Wiltshire Council's values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the friendly face of the leisure centre. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any inquiries with a smile.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help convey your enthusiasm for the role and your commitment to providing excellent service.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity and reinforcing your interest in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Be Authentic:While it's tempting to use AI tools for your application, we really value authenticity. Make sure your submission reflects your true self, showcasing your unique experiences and motivations that make you a great fit for the receptionist role.
Show Your Enthusiasm:As a receptionist, your enthusiasm for providing excellent customer service is key! In your application, let us know why you're excited about this role and how you plan to create a welcoming atmosphere for our visitors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our friendly team!
How to prepare for a job interview at Wiltshire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the receptionist role. Familiarise yourself with the key responsibilities, such as greeting visitors and managing inquiries. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is crucial. Prepare examples from your past experiences where you've provided outstanding service or resolved issues effectively. This will show that you can create a welcoming atmosphere for visitors.
✨Practice Your Warm Smile
Since you'll be the first point of contact, practice your smile and friendly greeting. A warm, approachable demeanour can set the tone for the entire visit. Consider rehearsing with a friend to get comfortable with your delivery.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or how they promote a positive environment. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
