At a Glance
- Tasks: Assist customers, support IT queries, and engage in community activities.
- Company: Join the vibrant team at Marlborough Library in Wiltshire.
- Benefits: Competitive hourly wage and a supportive workplace culture.
- Other info: Part-time role with 14 hours per week, perfect for students.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Five GCSEs including English and Maths, plus great customer service skills.
The predicted salary is between 12 - 15 € per hour.
Wiltshire is seeking an enthusiastic Library Assistant at Marlborough Library, focusing on providing high-quality service for customers. The role includes assisting with queries, supporting IT, and engaging in community activities.
Candidates should possess five GCSEs including English and Maths, along with excellent customer service skills.
The position offers 14 hours per week, with a competitive hourly wage and a commitment to a supportive workplace.
Library Assistant - Reader Support & IT Help (Part-Time) employer: Wiltshire
Join Wiltshire Council as a Library Assistant at Marlborough Library, where we pride ourselves on fostering a supportive and inclusive work environment. With a focus on community engagement and professional development, we offer flexible part-time hours, competitive pay, and opportunities to enhance your skills in customer service and IT support. Experience the satisfaction of making a difference in your local community while enjoying a collaborative and friendly workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant - Reader Support & IT Help (Part-Time)
✨Tip Number 1
Get to know the library and its services before your interview. Familiarise yourself with the resources available and think about how you can enhance customer experience. This will show your enthusiasm and commitment to providing high-quality service.
✨Tip Number 2
Practice common interview questions related to customer service and IT support. We recommend role-playing with a friend or family member to build your confidence. Remember, it’s all about showcasing your skills and how you can help the community!
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former library staff on LinkedIn or local community groups. They might share insights about the role or even put in a good word for you!
✨Tip Number 4
Apply through our website for a smoother process. We’re here to support you every step of the way, so don’t hesitate to reach out if you have any questions about the application or interview process!
We think you need these skills to ace Library Assistant - Reader Support & IT Help (Part-Time)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see how excited you are about helping others and being part of the community at Marlborough Library!
Highlight Relevant Experience:Make sure to mention any previous roles or experiences that relate to library work or IT support. We love seeing how your background can contribute to our team and enhance the reader support we provide.
Tailor Your Application:Don’t just send a generic application! Take the time to customise your cover letter and CV to reflect the specific skills and qualities we’re looking for in a Library Assistant. It shows us you’re serious about the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity at Marlborough Library!
How to prepare for a job interview at Wiltshire
✨Know Your Library Basics
Familiarise yourself with the services offered at Marlborough Library. Understand how to assist with common queries and IT support. This will show your enthusiasm for the role and your commitment to providing high-quality service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your ability to engage with the community effectively.
✨Brush Up on IT Knowledge
Since the role involves supporting IT, make sure you're comfortable with basic troubleshooting and common library technologies. Being able to confidently assist users with their tech queries will set you apart from other candidates.
✨Engage with Community Activities
Research any community events or activities that the library is involved in. Showing your interest in participating or contributing to these initiatives can highlight your enthusiasm for the role and your willingness to engage with the local community.
