At a Glance
- Tasks: Assist in the daily operations of our Leisure Centre and provide exceptional customer service.
- Company: Join Wiltshire Council, a friendly and inclusive workplace committed to well-being.
- Benefits: Earn £12.85-£13.05 per hour plus 10% for unsocial hours, with flexible working.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Make a positive impact on people's lives through sport and active lifestyles.
- Qualifications: Energetic, great communicator, and able to handle high-pressure situations.
The predicted salary is between 12 - 13 € per hour.
Salary: £12.85- £13.05 per hour (Plus 10% unsocial hours for qualifying shifts)
Hours per week: 0 hours
Interview date: Friday 5 June 2026
Are you an energetic and dynamic individual who is looking for a new challenge? Consider joining us as a Leisure Assistant! Our Leisure Centres aim to provide services, projects and activities that deliver positive experiences to a wide range of people. We focus on utilising sport, physical activity and active lifestyle-based approaches to positively impact the well-being of a wide range of individuals.
As a Leisure Assistant, you will be helping with the responsibilities and operations of the day-to-day running of the centre. You will be undertaking a variety of roles as required to meet operational needs, resolving customer queries and keeping the centre clean and tidy. We are looking for an energetic individual with outstanding communication skills, driven by a strong motivation to provide exceptional customer service. The ideal candidate will demonstrate the ability to work well and remain calm in high-pressure situations. An understanding of Health and Safety principles and procedures alongside general knowledge of Leisure Centre operations and activities will be essential.
As a casual worker, you will have no fixed hours and will work on an as-needed basis, depending on Wiltshire Council's requirements and your availability. You are not obligated to be available, and the council is not obliged to offer you work.
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Lee Calver, Centre Manager, at lee.calver@wiltshire.gov.uk. Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer.
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Leisure Assistant employer: Wiltshire
Wiltshire Council is an excellent employer for those seeking a dynamic role as a Leisure Assistant, offering a supportive and inclusive work environment that prioritises employee well-being and development. With a commitment to fostering positive relationships and a culture of respect, staff can enjoy flexible working arrangements while contributing to the community's health and fitness. The council's dedication to safeguarding and promoting diversity ensures that all employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Get to know the Leisure Centre vibe! Visit the centre, chat with staff, and soak up the atmosphere. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your communication skills! As a Leisure Assistant, you'll be interacting with a diverse range of people. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 3
Show off your energy! During interviews or informal chats, let your enthusiasm shine through. Share examples of how you've positively impacted others in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Wiltshire Council.
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for in a Leisure Assistant and tailor your application accordingly.
Show Your Personality:We want to see the real you! Make sure your application reflects your unique experiences and motivations. Don’t be afraid to let your personality shine through – we value authenticity!
Highlight Relevant Skills:Make sure to emphasise your communication skills and any experience you have in customer service or leisure centre operations. We’re looking for energetic individuals who can handle high-pressure situations with ease.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we receive all your details and can keep you updated on your application status!
How to prepare for a job interview at Wiltshire
✨Know Your Role
Before the interview, make sure you understand what a Leisure Assistant does. Familiarise yourself with the daily operations of a leisure centre, including customer service and health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Energy
As an energetic individual, it's important to convey your enthusiasm during the interview. Use positive body language, maintain eye contact, and smile. Share examples from your past experiences where you've demonstrated energy and dynamism, especially in high-pressure situations.
✨Prepare for Customer Scenarios
Expect questions about how you would handle customer queries or complaints. Think of specific examples where you've successfully resolved issues in previous roles. This will showcase your outstanding communication skills and commitment to exceptional customer service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your interest in the position and helps you determine if it’s the right fit for you.
