At a Glance
- Tasks: Help older people with information and advice, ensuring they get the support they need.
- Company: Join a supportive team at Age UK Wiltshire and Age UK Southampton.
- Benefits: Competitive salary, pension contributions, life assurance, and employee assistance programme.
- Other info: Flexible working options available after training in a dynamic environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Good listening skills, attention to detail, and a passion for helping others.
The predicted salary is between 24765 - 27532 € per year.
Salary: £24,765- 27,532 per annum depending on experience and a Full Time Equivalent role (pro rata sum will be dependent on hours).
Company pension offered (employer contribution 6%; life assurance; employee assistance programme offering both phone and face to face support; discounts and rewards).
Hours of work: 21-35 hours per week.
Contract: Permanent.
Location: Based out of our Devizes and Salisbury offices. You will be required to work from both locations.
Are you someone that likes helping others resolve their problems? Do people say you’re a good listener and not easily flustered? Are you often asked to look up or relay key information, because you’re great at researching and paying attention to the details?
This is a varied, dynamic and rewarding role within a close-knit collaborative team with scope for some flexible working once initial training has been completed.
As the successful applicant, you will support the day-to-day delivery of our local service for older people who are approaching Age UK Wiltshire and Age UK Southampton for information, advice and support.
- Key activities include advice work (including occasional home visits), casework, quality checking, delivering information and advice to communities across Wiltshire, Swindon and Southampton;
- supporting volunteers;
- maintaining information systems and resources;
- recording all activity and contacts on our database.
This role is exempt from the Rehabilitation of Offenders Act and an enhanced level DBS check will be required.
Information and Advice Project Worker employer: Wiltshire
Join a supportive and dynamic team at Age UK Wiltshire and Age UK Southampton, where your passion for helping others can truly make a difference. With flexible working options, a comprehensive benefits package including a generous pension scheme, and opportunities for personal and professional growth, our offices in Devizes and Salisbury offer a collaborative work culture that values your contributions and encourages you to thrive in your role as an Information and Advice Project Worker.
StudySmarter Expert Advice🤫
We think this is how you could land Information and Advice Project Worker
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their mission and values, and think about how your skills align with what they need. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Information and Advice Project Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Information and Advice Project Worker. We want to see how you can help us support older people effectively!
Showcase Your Listening Skills:Since this role requires a good listener, share examples in your application that demonstrate your ability to listen and respond to others' needs. We love hearing about your past experiences where you've made a difference!
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any typos or errors. We appreciate clarity and precision, so make sure your application reflects that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wiltshire
✨Know Your Stuff
Make sure you understand the role of an Information and Advice Project Worker inside out. Familiarise yourself with Age UK Wiltshire and Age UK Southampton, their services, and the specific needs of older people in the community. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Listening Skills
Since this role requires excellent listening abilities, prepare to demonstrate how you've used these skills in past experiences. Think of examples where you’ve helped someone resolve a problem by actively listening and providing the right information or advice.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Practice responding to hypothetical situations related to casework or delivering advice, highlighting your attention to detail and research skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
