At a Glance
- Tasks: Lead a dynamic team in managing facilities and ensuring high standards in public spaces.
- Company: Join a forward-thinking local authority committed to community service.
- Benefits: Competitive salary, professional development, and the stability of public sector employment.
- Other info: Enjoy a hybrid working model and a culture of inclusion and respect.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in facilities management and strong people management skills.
The predicted salary is between 39862 - 41771 € per year.
Salary: £39,862 - £41,771 per annum
Hours per week: 37 hours
Interview date: Week commencing Monday 8 June 2026
We are looking for an experienced and confident Facilities Management professional who enjoys leading people, managing complex operations, and ensuring high standards across busy, public-facing environments. This is an opportunity to join a forward‑thinking local authority team responsible for some of Wiltshire Council’s most important operational hubs. You will work with skilled colleagues and trusted partners to deliver modern, compliant, and customer-focused facilities services, while supporting the council’s wider transformation agenda. The role offers genuine scope to develop professionally, influence service delivery, and work with varied stakeholders across the organisation in a highly visible leadership position, alongside access to learning, development, and the stability and benefits of public sector employment.
Key Responsibilities
- Lead and motivate a multidisciplinary FM operations team.
- Oversee planned and reactive facilities services, ensuring buildings operate safely, efficiently, and in full compliance with health and safety and statutory requirements.
- Monitor performance against KPIs, manage contractors and budgets.
- Contribute to projects such as refurbishments and events.
- Resolve complex facilities issues.
- Depute for the FM Operations Manager when required.
Qualifications and Experience
- Significant facilities management experience or a relevant qualification.
- Proven people management capability.
- Strong knowledge of compliance and building operations.
- Excellent organisational and communication skills.
- Ability to make sound decisions in a fast‑paced environment.
Working Hours and Hybrid Model
Our hybrid working model means office staff are on site for at least half their hours, community‑based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.
Equal Opportunity and Equality Statement
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
FM Operations Team Leader employer: Wiltshire
Join Wiltshire Council as an FM Operations Team Leader and be part of a forward-thinking local authority that values professional development and employee well-being. With a commitment to creating an inclusive work environment, you will lead a dynamic team in delivering high-quality facilities services while enjoying the stability and benefits of public sector employment. This role offers the opportunity to influence service delivery and engage with diverse stakeholders, all within a supportive culture that prioritises respect and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land FM Operations Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand their approach to facilities management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and tackled complex operations. Highlighting your people management skills will show that you’re the right fit for leading a multidisciplinary team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace FM Operations Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your facilities management experience and any leadership roles you've had. We want to see how you can lead our FM operations team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed complex operations and led teams in the past. We love a good story!
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention your strong knowledge of health and safety regulations and building operations. We need someone who can ensure our facilities operate safely and efficiently!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Wiltshire
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially around compliance and building operations. Familiarise yourself with the key responsibilities of the role and think about how your experience aligns with them.
✨Showcase Your Leadership Skills
As a potential team leader, be ready to discuss your people management experience. Prepare examples of how you've motivated teams, resolved conflicts, or improved performance in previous roles. This will demonstrate your capability to lead a multidisciplinary team effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to facilities management. Think about how you would handle complex issues or manage contractors under pressure. Practising these scenarios can help you articulate your thought process clearly.
✨Emphasise Your Communication Skills
Strong communication is key in this role, so be prepared to discuss how you’ve successfully interacted with various stakeholders. Share specific examples where your communication skills made a difference in project outcomes or team dynamics.
