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- Tasks: Manage financial assessments and conduct welfare benefit checks for vulnerable clients.
- Company: Join Wiltshire's Adult Social Care Operations team in Trowbridge.
- Benefits: Enjoy a hybrid working model with flexible hours and supportive work culture.
- Other info: Opportunity to engage with a diverse client group and grow your career.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong customer service skills and understanding of financial circumstances required.
The predicted salary is between 30000 - 40000 £ per year.
Wiltshire is seeking a Financial Assessment Officer and Caseworker to join the Adult Social Care Operations in Trowbridge. In this role, you will manage the end-to-end financial assessment process and conduct welfare benefit checks, ensuring timeliness and accuracy.
Candidates should possess excellent customer service and communication skills, along with an understanding of financial circumstances. The position involves a hybrid working model, reflecting the commitment to supporting a vulnerable client group with person-centred engagement.
Financial Assessment Officer & Caseworker (Hybrid) employer: Wiltshire
Contact Detail:
Wiltshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Assessment Officer & Caseworker (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the financial assessment and social care sectors. Attend local events or join online forums to connect with professionals who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to financial assessments and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your understanding of financial circumstances and your ability to engage with vulnerable clients. Use specific examples from your past experiences to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in adult social care.
We think you need these skills to ace Financial Assessment Officer & Caseworker (Hybrid)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Financial Assessment Officer role. Highlight your experience in financial assessments and customer service, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients, it's crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you've effectively engaged with clients or resolved issues.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us without any hiccups and allows you to easily track your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Wiltshire
✨Know Your Financial Stuff
Make sure you brush up on financial assessment processes and welfare benefits. Understanding the nuances of financial circumstances will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've demonstrated excellent customer service. Think about how you engaged with clients, resolved issues, and ensured their needs were met—this is crucial for a role focused on vulnerable clients.
✨Practice Person-Centred Engagement
Since this role involves supporting a vulnerable client group, be ready to discuss how you would approach person-centred engagement. Share specific strategies or techniques you’ve used to ensure clients feel valued and understood.
✨Get Comfortable with Hybrid Working
Familiarise yourself with the hybrid working model. Be prepared to discuss how you manage your time and productivity when working both remotely and in the office. This shows that you can adapt to different working environments effectively.