Facilities Operations & Service Desk Coordinator
Facilities Operations & Service Desk Coordinator

Facilities Operations & Service Desk Coordinator

Full-Time 25185 - 25989 £ / year (est.) Home office (partial)
Wiltshire

At a Glance

  • Tasks: Support the Facilities Management team and manage supplies while addressing IT issues.
  • Company: Join Wiltshire's dynamic team in Trowbridge with a focus on operational excellence.
  • Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
  • Other info: Enjoy a flexible work environment with a focus on teamwork and support.
  • Why this job: Make a difference in facilities management while enhancing your customer service skills.
  • Qualifications: Strong customer service skills and knowledge of Health and Safety legislation required.

The predicted salary is between 25185 - 25989 £ per year.

Wiltshire is hiring a Facilities Operations Officer in Trowbridge to support the Facilities Management team. This role involves providing operational support, managing supplies, and responding to Facilities Management and IT issues.

The candidate should have a strong understanding of customer service, awareness of Health and Safety legislation, and the ability to prioritize tasks.

The position operates under a hybrid working model requiring on-site presence. The salary ranges from £25,185 to £25,989 per annum.

Facilities Operations & Service Desk Coordinator employer: Wiltshire

Wiltshire is an excellent employer, offering a supportive work culture that values collaboration and employee growth. With a focus on professional development and a hybrid working model, employees enjoy a balanced work-life environment while contributing to meaningful projects in the community. The Facilities Operations & Service Desk Coordinator role provides opportunities to enhance customer service skills and engage with Health and Safety practices, making it a rewarding position for those looking to make a difference.
Wiltshire

Contact Detail:

Wiltshire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Operations & Service Desk Coordinator

✨Tip Number 1

Get to know the company culture! Research Wiltshire and their Facilities Management team. Understanding their values and how they operate will help you tailor your approach during interviews.

✨Tip Number 2

Practice your customer service skills! Since this role is all about supporting others, think of examples from your past experiences where you’ve gone above and beyond for customers or colleagues.

✨Tip Number 3

Brush up on Health and Safety legislation! Being knowledgeable in this area shows you’re serious about the role and can handle the responsibilities that come with it.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative!

We think you need these skills to ace Facilities Operations & Service Desk Coordinator

Customer Service
Health and Safety Legislation Awareness
Task Prioritisation
Operational Support
Supply Management
Facilities Management
IT Issue Response
Hybrid Working Model Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in facilities management and customer service. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Understanding of Health and Safety: Since this role involves awareness of Health and Safety legislation, it’s a good idea to mention any relevant training or experience you have. We’re looking for candidates who take safety seriously, so let us know how you prioritise it in your work.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!

How to prepare for a job interview at Wiltshire

✨Know Your Facilities Management Basics

Make sure you brush up on your knowledge of facilities management principles. Understand the key responsibilities of the role, such as managing supplies and responding to IT issues. This will show that you're not just interested in the job, but that you have a solid grasp of what it entails.

✨Demonstrate Customer Service Skills

Since this role heavily involves customer service, prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your ability to prioritise tasks while maintaining a positive attitude, as this is crucial for the position.

✨Familiarise Yourself with Health and Safety Legislation

Understanding Health and Safety legislation is vital for this role. Take some time to review relevant laws and regulations, and be ready to discuss how you would apply them in real-life scenarios. This will demonstrate your commitment to creating a safe working environment.

✨Prepare for Hybrid Working Questions

Since the position operates under a hybrid model, think about how you can effectively manage your time and tasks both on-site and remotely. Be prepared to discuss your strategies for staying organised and productive in a flexible work environment.

Facilities Operations & Service Desk Coordinator
Wiltshire

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