At a Glance
- Tasks: Help older people by providing information and advice in a supportive team environment.
- Company: Join Age UK, a caring organisation dedicated to supporting the elderly.
- Benefits: Competitive salary, pension contributions, life assurance, and employee support programmes.
- Other info: Flexible working options available after training; dynamic role with career growth potential.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Good listening skills, attention to detail, and a passion for helping others.
The predicted salary is between 24765 - 27532 € per year.
Salary: £24,765- 27,532 per annum depending on experience and a Full Time Equivalent role (pro rata sum will be dependent on hours).
Company pension offered (employer contribution 6%; life assurance; employee assistance programme offering both phone and face to face support; discounts and rewards).
Hours of work: 21-35 hours per week.
Contract: Permanent.
Location: Based out of our Devizes and Salisbury offices. You will be required to work from both locations.
Are you someone that likes helping others resolve their problems? Do people say you’re a good listener and not easily flustered? Are you often asked to look up or relay key information, because you’re great at researching and paying attention to the details?
This is a varied, dynamic and rewarding role within a close-knit collaborative team with scope for some flexible working once initial training has been completed. As the successful applicant, you will support the day-to-day delivery of our local service for older people who are approaching Age UK Wiltshire and Age UK Southampton for information, advice and support.
Key activities include:
- Advice work (including occasional home visits)
- Casework
- Quality checking
- Delivering information and advice to communities across Wiltshire, Swindon and Southampton
- Supporting volunteers
- Maintaining information systems and resources
- Recording all activity and contacts on our database
This role is exempt from the Rehabilitation of Offenders Act and an enhanced level DBS check will be required.
Closing date (and time): Friday 29th May 2026.
Interview date: W/C 01st June 2026.
Commencement date: TBC.
Information and Advice Project Worker in Devizes employer: Wiltshire
At Age UK, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment that values the contributions of every team member. With flexible working options, comprehensive benefits including a generous pension scheme, and opportunities for personal and professional growth, our Devizes and Salisbury offices provide a fulfilling setting for those passionate about making a difference in the lives of older people. Join us to be part of a dedicated team that truly cares about community impact and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Information and Advice Project Worker in Devizes
✨Tip Number 1
Get to know the company! Research Age UK and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice your listening skills! Since this role is all about helping others, being a good listener is key. Try mock interviews with friends or family to hone your ability to listen and respond thoughtfully.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the role and following instructions.
We think you need these skills to ace Information and Advice Project Worker in Devizes
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to read the job description thoroughly. We want to see that you understand what the role involves and how your skills match up. Highlight key responsibilities and think about how your experience aligns with them.
Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications. Use specific examples from your past experiences that relate directly to the role of Information and Advice Project Worker. Show us why you’re the perfect fit!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website:Remember, we want your application through our website, not via the apply button below! It’s super easy to do, and ensures your application gets to the right place. So, head over to our site and follow the instructions to submit your application.
How to prepare for a job interview at Wiltshire
✨Know Your Stuff
Make sure you understand the role of an Information and Advice Project Worker. Familiarise yourself with Age UK's mission, values, and the specific services they provide. This will help you demonstrate your genuine interest in the position and how your skills align with their needs.
✨Showcase Your Listening Skills
Since this role requires excellent listening abilities, prepare examples from your past experiences where you've successfully listened to others and resolved their issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving skills.
✨Research and Prepare
Do some research on common issues faced by older people seeking advice and support. Being knowledgeable about these topics will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, the training process, or how success is measured in the role. It shows that you're engaged and genuinely interested in contributing to the team.
