Senior Service Manager - Homelessness in Chippenham

Senior Service Manager - Homelessness in Chippenham

Chippenham Full-Time 39078 - 42646 £ / year (est.) No working from home possible
Wiltshire

At a Glance

  • Tasks: Lead and innovate services for individuals facing homelessness and mental health challenges.
  • Company: ALABARÉ, a charity dedicated to breaking the cycle of homelessness.
  • Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
  • Other info: Exciting opportunity for growth and influence in a values-driven organisation.
  • Why this job: Shape the future of vital services and create lasting impact in communities.
  • Qualifications: Proven leadership skills and a passion for supporting vulnerable individuals.

The predicted salary is between 39078 - 42646 £ per year.

Salary: £39,078.00 - £42,646.50 Per annum

Hours of work: Monday – Friday 09:00 – 17:00 with flexibility to cover outside these times and other locations.

Contract type: Full time, permanent 37.5 hours per week

A bit about us:

ALABARÉ is a charity that provides accommodation and support for individuals experiencing homelessness and mental health challenges, including armed forces veterans, young people, adults and those with learning disabilities. ALABARÉ aims to break the cycle of homelessness by offering safe housing, mental health support, and pathways to independence. The charity has expanded its services across the South West and Wales, supporting thousands of people every year.

All about the role:

This is far more than a management position. It is a rare opportunity to take on a senior leadership role that will directly influence the future of our services, shape organisational growth, and make a lasting difference to the lives of the people we support. This role is central to our ambitions and will play a key part in delivering our strategy for growth, resilience, and excellence.

As Senior Service Manager, you will provide leadership across complex and diverse services, working closely with the Head of Service while leading managers and teams to deliver safe, high-quality, trauma-informed support. You will have responsibility for operational performance, service quality, governance, financial oversight, and strategic development across multiple service areas.

What makes this role particularly exciting is its focus on growth and innovation. The successful candidate will help drive the expansion of services, support the mobilisation of new properties and bedspaces, develop new ways of working, and build strong partnerships with commissioners and external stakeholders. This is an opportunity to leave a real legacy and help shape the future direction of Alabaré's services.

We are looking for an exceptional leader who can inspire teams, navigate complexity, and balance strategic thinking with operational excellence. You'll be someone who thrives on challenge, enjoys developing people, and is passionate about achieving outstanding outcomes for those we serve.

Key highlights of the role include:

  • Driving service growth, development, and innovation.
  • Influencing organisational strategy and decision-making.
  • Managing significant budgets and operational performance.
  • Working with commissioners and key external partners.
  • Leading high-performing managers and teams.
  • Making a tangible impact on the lives of vulnerable people across our communities.

This is an outstanding development opportunity for experienced leaders who are ready to step into a role with significant responsibility, visibility, and influence.

If you are ambitious, values-driven, and excited by the prospect of shaping the future of our services while delivering meaningful impact, we would strongly encourage you to express your interest.

Find out more and apply: for an informal discussion please contact Alex Cattelona on a.cattelona@alabare.co.uk or Nai Webb n.webb@alabare.co.uk

For an application form, please contact: jobs@alabare.co.uk

Closing date (and time): 4th September 2026

Interview date: W/C 14th September 2026

Commencement date: TBC

PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CV's submitted via the apply button will not be considered.

Senior Service Manager - Homelessness in Chippenham employer: Wiltshire

Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.

Wiltshire

Contact Details:

Wiltshire Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Manager - Homelessness in Chippenham

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Wiltshire.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Wiltshire.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Wiltshire.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Wiltshire. Apply directly through us to stand out!

We think you need these skills to ace Senior Service Manager - Homelessness in Chippenham

Leadership
Operational Performance Management
Service Quality Assurance
Financial Oversight
Strategic Development
Trauma-Informed Support
Partnership Building

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Wiltshire. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Senior Service Manager - Homelessness, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Wiltshire

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Wiltshire. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!