At a Glance
- Tasks: Lead daily operations and ensure a safe, engaging environment for all visitors.
- Company: Join Wiltshire Council, a friendly and inclusive workplace dedicated to community well-being.
- Benefits: Competitive salary, support for qualifications, and a commitment to employee welfare.
- Other info: Dynamic role with opportunities for personal growth and a culture of respect.
- Why this job: Make a positive impact in your community while developing your leadership skills.
- Qualifications: Strong leadership skills and problem-solving abilities; NPLQ support provided.
The predicted salary is between 30023 - 32046 £ per year.
Salary: £30,023 - £32,046 per annum (Plus 10% unsocial hours plussage)
Hours per week: 37 hours
Interview date: Week commencing 12th October 2026
Do you hold strong leadership skills and can confidently solve complex issues? Join our team as a Duty Manager and be a crucial part of delivering positive experiences through active lifestyles. We're dedicated to providing services, projects, and activities that create positive experiences for a diverse range of people. Our approach is centred around sport, physical activity, and active lifestyles.
As a Duty Manager, you'll be at the heart of our centre’s day-to-day operations. Your responsibilities include acting as the primary point of contact ensuring a safe and well-maintained environment during operating hours. The Olympiad Leisure Centre is a large facility with lots of events, we are looking for someone who thrives when things get busy.
We're looking for someone who brings innovation, energy, and strong leadership skills to the table, especially when it comes to solving complex customer and facility issues.
Don't have the UK's National Pool Lifeguard Qualification (NPLQ) yet? No worries! We'll support you in obtaining it within three months through a course run by the Royal Life Saving Society (RLSS). If you're ready to make a positive impact on our community and thrive in a dynamic role, join our team today!
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Andy Donald, Centre Manager, at Andy.Donald@wiltshire.gov.uk. Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer.
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement. Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees.
If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Duty Manager in Chippenham employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Chippenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wiltshire. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wiltshire
Don't be shy about reaching out to Wiltshire directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Chippenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wiltshire and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wiltshire
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
