At a Glance
- Tasks: Greet visitors and ensure they have a positive experience at our leisure centre.
- Company: Join Wiltshire Council, a friendly and inclusive workplace.
- Benefits: Competitive salary, flexible working hours, and a supportive environment.
- Other info: Great opportunities for personal growth and a vibrant team culture.
- Why this job: Be the welcoming face that makes a difference in people's day!
- Qualifications: Friendly, organised, and passionate about customer service.
The predicted salary is between 25185 - 25989 £ per year.
Salary: £25,185 - £25,989 pro rata (Plus 10% unsocial hours for qualifying shifts)
Hours per week: 12 hours
Interview date: Week commencing 31st August 2026
Are you a friendly and organised individual? If you enjoy greeting people and ensuring they have a positive experience, consider becoming a part of our team as a receptionist. Our receptionists are the first point of contact for our visitors. With their warm smiles, they help create a welcoming atmosphere, ready to assist with any inquiries and promote our services and products. Creating a positive and efficient environment is what truly matters to us. That’s why our receptionists need to have the enthusiasm to provide excellent customer service and a knack for staying organised. Join our team and become the friendly face that represents our leisure centre, making a difference in the experiences of our visitors every day!
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details: Fiona Sinclair, Centre Manager, at Fiona.Sinclair@wiltshire.gov.uk. Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria: Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion: Disability Confident Employer.
Application process: Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement. Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees.
Receptionist in Bradford-on-Avon employer: Wiltshire
Wiltshire Council is an excellent employer for aspiring lifeguards, offering a supportive work environment that prioritises safety and community engagement. With opportunities for career growth through NPLQ training and a commitment to employee development, you will find a rewarding role that not only enhances your skills but also allows you to make a positive impact in the lives of pool members. Join us in a vibrant location where teamwork and public service are at the heart of what we do.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bradford-on-Avon
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wiltshire and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wiltshire and let us see your personality shine through!
We think you need these skills to ace Receptionist in Bradford-on-Avon
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wiltshire.
Get Familiar with Our Brand:Before applying, take some time to learn about Wiltshire and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wiltshire
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wiltshire.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wiltshire will surely appreciate.
