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- Tasks: Assess firearm applications and ensure public safety through responsible management.
- Company: Join Wiltshire Police, dedicated to community safety and inclusivity.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a free gym membership.
- Why this job: Make a real impact in public safety while developing your career.
- Qualifications: Customer service experience and ability to handle confidential information.
- Other info: Flexible hours and excellent career development opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
About Us
At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you\’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.
Wiltshire has lots of layers – prehistoric stones, wartime bunkers, secret trails and hidden churches. But behind all of that, keeping our community safe across the years are generations of quiet police work. Some of it heroic, some of it worrying, but all of it real.
We\’re proud to be an Equal Opportunity employer, and we\’re committed to building an inclusive, diverse community that celebrates and welcomes everyone.
If there are any adjustments we could make to the recruitment and selection process to support you, please let us know
About The Role
We are currently seeking a dynamic, professional team player to join us as a
Firearms Licensing Officer
, where you\’ll play a vital role in public safety and responsible firearms management. As the first point of contact for enquiries and applications, you\’ll handle a wide range of case from straightforward to complex
What You Will Be Doing
- Applicant assessment – Gathering intelligence and assessing risk, liaising with GP\’s and other professional referees to determine suitability
- Conducting background checks on applicants, certificate holders, associates and referees researching local and national policing databases
- Support the management of the department\’s shared email inbox, ensuring that incoming queries are acknowledged, responded to appropriately
- Provide assistance with the production of Firearm and Shotgun certificates
- Act as the first point of contact at the Firearms Licensing reception desk
About You And Your Experience
- You must have experience of working with the general public (customer service, or other customer facing role)
- You must have experience of storing and maintaining confidential information
- Experience of policing, legal, licensing environments would be advantageous for this role
What We Offer
- Excellent career development opportunities
- 25 days annual leave plus bank holidays, rising to 30 days
- Hybrid working
- Flexi hours scheme
- Free On-Site Gym membership
- Physical and mental well-being support
- Generous Pension scheme
Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.
Depending on the number of applications received, we reserve the right to close this role early.
We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence.
Firearms Licensing Officer employer: Wiltshire Police
Contact Detail:
Wiltshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Firearms Licensing Officer
✨Tip Number 1
Get to know the Wiltshire Police culture! Research their values and mission. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the application process, plus it shows your genuine interest in joining the team.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated customer service skills or handled confidential information. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the Wiltshire Police family.
We think you need these skills to ace Firearms Licensing Officer
Some tips for your application 🫡
Show Your Passion for Public Service: When writing your application, let your enthusiasm for community safety shine through. We want to see how your values align with ours at Wiltshire Police, so share why you’re excited about the role of Firearms Licensing Officer and how you can contribute to making our community safer.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without unnecessary fluff. This will help us quickly see why you’re a great fit for the team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to the specific requirements of the Firearms Licensing Officer role. Mention any relevant experience in customer service or handling confidential information, as these are key aspects we’re looking for.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on showcasing your skills!
How to prepare for a job interview at Wiltshire Police
✨Know Your Stuff
Make sure you understand the role of a Firearms Licensing Officer inside out. Familiarise yourself with the key responsibilities, such as applicant assessment and background checks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves working with the public, be ready to discuss your experience in customer-facing roles. Think of specific examples where you've handled difficult situations or provided excellent service. This will demonstrate your ability to communicate effectively and manage enquiries professionally.
✨Emphasise Confidentiality
Given the nature of the job, it's crucial to highlight your experience with handling confidential information. Prepare to discuss how you've maintained privacy in previous roles and why it's important in the context of firearms licensing. This will reassure the interviewers that you take this responsibility seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how they support staff well-being. This shows that you're not just interested in the job, but also in being part of a supportive and inclusive environment.