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- Tasks: Provide warm, empathetic support to customers and manage their orders.
- Company: Leading meal supply company dedicated to improving customer experiences.
- Benefits: Earn £13.05 per hour, plus additional benefits while working part-time.
- Why this job: Make a real difference in people's lives by supporting elderly customers.
- Qualifications: Caring nature, good communication skills, and attention to detail.
- Other info: Join a passionate team and enjoy flexible part-time hours.
The predicted salary is between 27000 - 28000 £ per year.
A leading meal supply company in Redhill seeks a Customer Services Advisor to manage customer orders and provide exemplary service. The position requires a caring, empathetic nature, good communication skills, and attention to detail. This role involves taking calls from elderly customers, making courtesy calls, and ensuring customer needs are met.
The successful candidate will work 24 hours per week, receiving £13.05 per hour plus benefits. Join a dedicated team striving to improve customer experiences and help those in need.
Part-Time Customer Service Advisor — Warm, Empathetic Support in Redhill employer: Wiltshire Farm Foods
Contact Detail:
Wiltshire Farm Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Advisor — Warm, Empathetic Support in Redhill
✨Tip Number 1
When you’re preparing for your interview, think about how you can showcase your empathy and communication skills. We want to hear stories that highlight your ability to connect with customers, especially those who might need a bit more care.
✨Tip Number 2
Practice active listening during your interviews. It’s not just about answering questions; it’s about showing that you genuinely care about what the interviewer is saying. This will reflect well on your ability to support our customers.
✨Tip Number 3
Don’t forget to ask questions! Show us that you’re interested in the role and the company. Inquire about how we support our team in providing excellent customer service, especially for our elderly clients.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our dedicated team and making a difference in customer experiences.
We think you need these skills to ace Part-Time Customer Service Advisor — Warm, Empathetic Support in Redhill
Some tips for your application 🫡
Show Your Empathy: When writing your application, let your caring nature shine through. Share examples of how you've helped others in the past, especially if it involved elderly customers or those in need. We want to see that warm, empathetic side of you!
Communicate Clearly: Good communication is key for this role. Make sure your application is clear and concise. Use simple language and avoid jargon. We appreciate straightforwardness, so let us know exactly why you're the right fit for our team.
Attention to Detail Matters: Double-check your application for any typos or errors. Attention to detail is crucial in customer service, and we want to see that you take pride in your work. A polished application shows us you care about getting things right!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values!
How to prepare for a job interview at Wiltshire Farm Foods
✨Show Your Empathy
In this role, empathy is key. During the interview, share examples of how you've helped customers in the past, especially those who may have been vulnerable or in need. This will demonstrate your caring nature and ability to connect with elderly customers.
✨Communicate Clearly
Good communication skills are essential for a Customer Service Advisor. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as approachable and friendly.
✨Attention to Detail Matters
Since you'll be managing customer orders, it's important to highlight your attention to detail. Prepare to discuss specific instances where your meticulousness has led to positive outcomes, whether in previous jobs or personal experiences.
✨Research the Company
Familiarise yourself with the meal supply company’s mission and values. Understanding their commitment to improving customer experiences will allow you to align your answers with their goals, showing that you're genuinely interested in being part of their team.