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- Tasks: Deliver frozen meals and provide exceptional customer service while working in a chilly environment.
- Company: Join Wiltshire Farm Foods, a leading food producer with over 25 years of experience.
- Benefits: Earn £11.45 per hour plus bonuses, enjoy generous leave, and receive retail discounts.
- Why this job: Make a real difference by bringing delicious meals to customers' doors and brightening their day.
- Qualifications: Customer service experience and a full UK manual driving licence required.
- Other info: Flexible team environment with opportunities for personal development and job satisfaction.
This position is working 32 hours per week, any 4 in 6 days including bank holidays. Our drivers are the face of our business and their interaction with our customers is crucial to our success. In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers' doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected.
Along with this, you will be working within our coldstore that runs at a chilly -20ºc. Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary. You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business.
We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy.
In addition to your salary you will receive a comprehensive training program, generous annual leave holiday entitlement with the ability to buy additional annual leave, retail discounts, free turkey (or voucher) at Christmas and much more! £11.45 per hour + bonus + benefits.
Responsibilities- Deliver frozen meals to our customers in a timely manner
- Picking orders within the coldstore
- Using our app to update customers deliveries
- Delivering exceptional customer service at all times
- Undertake pre-shift inspection of your van
- Drive safely, responsibly and within the law
- Clean and refuel your van as and when needed
- Contact the office with any discrepancies or delays
- Ensure customer confidentiality
- Helping the office team and picking team when required
- Reporting health and safety, stock quality and mechanical issues
- Assist the team if another member of the team is absent or on holiday
- Experience within a customer service-based role
- Full UK Manual Driving Licence
- Basic computer literacy including use of phone apps
- Evidence of work stability
- Basic secondary education
- Experience of multi-drop delivery role
- Experience within a care-based role
- Warehouse experience
- Health & Safety awareness
- Friendly, approachable and reliable
- Passionate about delivering excellent customer service
- Good attendance and timekeeping
You must have held a UK manual driving licence for at least 3 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks and DBS checks. As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a Standard DBS Disclosure.
Customer Delivery Driver / Picker in Redhill employer: Wiltshire Farm Foods
Contact Detail:
Wiltshire Farm Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver / Picker in Redhill
✨Tip Number 1
Get to know the company! Before your interview, check out Wiltshire Farm Foods' values and mission. This will help you connect with the team and show that you're genuinely interested in making a difference in customers' lives.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Even if it's just an interview, showing up in smart, comfortable clothing can make a great first impression. Plus, it shows you're ready to tackle the chilly coldstore environment!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks we offer, like training and holiday benefits!
We think you need these skills to ace Customer Delivery Driver / Picker in Redhill
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about delivering excellent customer service and how you enjoy meeting new people.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in customer service or delivery roles. We love seeing how your past experiences can bring value to our team, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Wiltshire Farm Foods
✨Know Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Think of specific examples where you went above and beyond for a customer, as this role is all about delivering exceptional service.
✨Familiarise Yourself with the Role
Read up on the responsibilities of a Customer Delivery Driver / Picker. Understand the importance of timely deliveries and how to use the app for updates. Showing that you know what the job entails will impress the interviewers.
✨Dress for the Cold
Since you'll be working in a chilly -20ºc environment, it’s a good idea to mention your readiness to work in such conditions. You could even ask about the protective clothing provided, showing you're proactive and prepared.
✨Team Player Attitude
Emphasise your willingness to help out the office and picking teams. Share examples of how you've worked collaboratively in previous roles, as teamwork is key in this position.
